Mohammed Noman

Experience

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  Motasem Khashoggi Law Firm MKL

  May 2011 - Jul 2011

  Data Entry Specialist

  • Input data into databases, spreadsheets, and other systems accurately and efficiently.• Verify and correct data discrepancies to maintain data integrity.• Perform routine data maintenance and updates.• Organize and file electronic and paper documents.• Retrieve and compile data as requested by team members or supervisors.• Ensure data confidentiality and adhere to data protection policies.• Assist with generating reports and summaries based on entered data.• Perform basic administrative tasks such as photocopying, scanning, and emailing documents. Show less

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  United Motors Company

  May 2013 - Jul 2013

  Management Trainee

  • Performed assigned duties under the direction of experienced personnel and employees.• Acquired the knowledge and experience necessary for promotion to management positions.• Received training and performed duties in various departments, including credit, customer relations, accounting, and sales, to become familiar with line and staff functions, operations, management perspectives, and company policies and practices.• Observed experienced workers to learn the methods, procedures, and standards required for departmental performance. Show less

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  United Motors Company

  Jun 2014 - Aug 2014

  Administrative Assistant

  • Worked under direct supervision, providing general administrative support.• Performed routine clerical tasks, including copying, sorting, filing, and typing.• Ordered office supplies and maintained office equipment.• Answered, screened, and routed incoming calls and messages, responding to routine inquiries.• Greeted and directed visitors to the appropriate staff members.• Maintained the supervisor's calendar, scheduled meetings and recurring events, reserved large conference rooms, and ensured applicable equipment was available and ready for meetings. Show less

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  Said Noman Establishment for Contracting

  Jan 2015 - Dec 2015

  Administrative Coordinator

  • Provide administrative and clerical support to the Executive Director.• Coordinate and manage functional administrative activities.• Perform general office duties, including filing, answering phones, and handling incoming and outgoing emails.• Follow up with local and international clients.• Review and approve new contracts.

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  PEMCO l Power Equipment & Material Co. Ltd l بيمكو

  Jan 2015 - Jan 2016

  Business Development Assistant

  • Conducted market research analysis to identify emerging trends and opportunities, providing actionableinsights that informed strategic decision-making and enhanced market positioning by 20%• Assisted in the creation of 3 comprehensive business proposals, ensuring clear partnership expectations• Managed and updated the customer database, ensuring accurate data entry and streamlined processes,improving team productivity by 10%• Provided project management support, coordinating timelines, resources, and deliverables for multipleprojects, contributing to a 10% on-time project completion rate• Cross-collaborated with various departments including marketing and sales, to align business developmentinitiatives with overall company goals Show less

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  Abubaker S. Bawazeer & Partners Co. (ASBSTEEL)

  Apr 2016 - Oct 2016

  Sales Engineer

  • Develop and present technical presentations to explain products or services to customer• Collaborate with sales teams to understand customer requirements and provide support• Secure and renew orders, and coordinate delivery logistics

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  Plastic Omnium

  Jun 2018 - Dec 2018

  Engineering Intern

  • Plan and execute daily production processes under the supervision of the manager to produce high-quality fuel tanks in the required quantity• Develop process improvements to optimize equipment and material utilization, maximizing production efficiency• Identify and promptly report unsafe operations and practices to the shift supervisor

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  Magna International

  Jan 2019 - Jun 2019

  Team Lead

  • Led a team of 15+ members to increase production efficiency by 13% through implementing streamlinedworkflows and optimizing resource allocation• Facilitated team meetings to communicate goals, provide updates, and address any issues, ensuring clear andconsistent communication• Designed onboarding plans tailored to the specific roles and skills of +10 new hires, maximizing team integration• Integrated robust quality control measures that resulted in a 5% reduction in product defects Show less

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  Teleperformance

  Jun 2019 - Nov 2019

  Customer Care Agent

  • Amplified customer experience by effectively diagnosing and resolving a wide range of issues; navigated 25+customer interactions daily via phone and email, increasing brand loyalty by 10%• Exceeded sales targets through strategic upselling of additional services and products, enhancing revenuegrowth and customer value• Utilized a ticketing system to log, track, and prioritize incoming customer issues, ensuring that all inquiries wereaddressed promptly and accurately; achieved consistently high first-call resolution (FCR) rates utilizing Salesforce Show less

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  Safran

  Nov 2019 - Oct 2020

  Production Coordinator

  • Assist in coordinating production activities and schedules• Collaborate with team members to ensure production processes are running smoothly• Monitor inventory levels and assist in ordering materials and supplies as needed• Prepare production reports and maintain documentation related to production activities• Assist in troubleshooting production issues and implementing corrective actions• Assist in training new production staff members and ensuring adherence to safety protocols Show less

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  Canoil Canada Ltd

  Jan 2020 - Jan 2021

  Sr. Operations Support Specialist

  • Directed the optimization of operational processes, leading to a 10% lowered turnaround time for critical tasks• Communicated with clients, ensuring seamless order fulfillment and timely delivery; grew client retention andimproved customer satisfaction scores by 10%• Implemented a barcode inventory management system, enabling real-time tracking and inventory visibility• Collaborated cross-functionally on various projects and processes including Enterprise Resource Planning (ERP)system integration, laboratory sample testing, and product marketing creation• Generated daily reports for upper management, ensuring performance transparency and accountability Show less