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Sarah Cooper

Sarah Cooper

Sales Assistant

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location of Sarah CooperWalsall, England, United Kingdom

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  • Timeline

  • About me

    Channel Account Manager | Comercial de Ventas | Coordinating export sales of ISHIDA products in Spanish-speaking territories | Account Management & New Business Development. 🇬🇧 🇪🇸 🇩🇪 🇫🇷

  • Education

    • Aldridge School

      1988 - 1993
      GCSE 9 GCSEs Grade A-C including Maths, English, German & French

    • The University of Wolverhampton

      1995 - 1999
      Bachelor of Arts (B.A.) Modern Languages with Linguistics 2:2 Honours Degree in Spanish, German & Linguistics

    • Walsall College

      1993 - 1995
      A Levels Foreign Languages French, German & Geography

    • Leipzig University

      1997 - 1998
      Bachelor of Arts - BA Spanish, German and Linguistics

      Erasmus exchange program. September 1997 - January 1998

    • Universidad de Málaga

      1998 - 1998
      Bachelor of Arts - BA Spanish, German and Linguistics

      Erasmus exchange program. February - July 1998.

  • Experience

    • Croft News

      Jun 1992 - Jan 1994
      Sales Assistant

      Sales Assistant. Cash Handling. Customer facing role.

    • Fairlawns Hotel & Spa

      Jan 1993 - Mar 1995
      Silver Service Waitress

      Silver Service waitressing. Banqueting table service. Room service. Customer facing role with flexibility to take on additional duties and tasks as required.

    • Allied Domecq

      Apr 1995 - Sept 1999
      Assistant Bar Manager

      Part time Bar Manager, Waitress & Functions Co-ordinator. Cash handling, Function booking & event planning as well as overseeing new staff training.

    • Homeserve Carpets

      Oct 1999 - May 2000
      Administration

      PA to the Company Owner. Administration. Handling incoming customer & supplier calls.

    • Regalos Geny

      Sept 2000 - Apr 2003
      Sales Assistant

      International & Domestic Retail of Fine Art products

    • Ocean Estates International

      Apr 2003 - Jan 2006

      Valuation & Listing of Seller's properties. Professional write-up and presentation of the home for the company website. Lead qualification and booking of clients on weekend property viewing trips.

      • Senior Property Consultant

        Apr 2004 - Jan 2006

      • Telesales Executive

        Apr 2003 - Mar 2004

    • T5 Estates

      Jan 2006 - Jul 2006
      Operations Coordinator

      Office Management. Valuation & Listing of resale properties. Negotiation with property Developers. Lead qualification & appointment booking for visiting clients.

    • Acorn Stairlifts UK

      Sept 2006 - Oct 2016
      International Sales Advisor - Rest of the World Territories

      Business-to-Business account management. Increasing sales volumes year on year. New business development and territory expansion.

    • Platinum Stairlifts

      Oct 2016 - Aug 2018
      Account Manager - Rest of the World Territories

      Business to Business account management. Growth and daily management of existing business accounts as well as new business development for the Far East, Eastern Europe, Ireland and the Caribbean.

    • Hellmann Worldwide Logistics UK

      Sept 2018 - Jun 2019
      Branch Account Manager

      Growth, development, daily management and retention of existing Business to Business customers for European Road Freight network. Import & Export collection bookings for both EU & Non-EU territories.

    • Platinum Stairlifts

      Jul 2019 - Mar 2020
      Territory Manager UK (Midlands & Wales) + Rest of the World

      B2B Territory Management with new business development as well as growth and retention of existing accounts.

    • Dolphin Stairlifts (Central) Ltd

      Oct 2020 - Oct 2022
      Business Development Manager

      Establishment of client Recommendation & Referral Partner programs. Growth and development of client lead generation.

    • Archer Stairlifts

      Oct 2020 - Oct 2022
      Business Development Manager

      Establishment of client Recommendation & Referral Partner programs. Growth and development of client lead generation.

    • Sheridan Lifts Limited

      Nov 2022 - Jan 2023
      Service Manager - Midlands

      Co-ordinating Engineer service and repair visits for the Midlands region.

    • MOCAP LIMITED

      Mar 2023 - May 2024

      Existing Account Management as well as new Business Development for German-speaking DACH markets. Ensuring a high level of Customer Service is provided for year-on-year growth.

      • Spanish Sales Specialist

        Sept 2023 - May 2024

      • German Sales Advisor - Beckett Product Specialist

        Mar 2023 - Sept 2023

    • Ishida Europe Ltd

      May 2024 - now
      Channel Account Manager (Spanish Speaking)

  • Licenses & Certifications

    • Level 2 Certificate in Principles of Business Administration

      TQUK
      Nov 2020

    • Level 2 Award in Customer Service

      Highfield Qualifications
      Sept 2020

    • Supervisory Management Studies

      The Institute of Supervision & Management
      Feb 2000

    • French Proficiency Tests - Levels 1 & 2

      GOML
      Sept 1991

    • Team Leader Development Training

      Dale Carnegie Training
      Nov 2007

    • Social Media Marketing

      EMarketing Institute
      Mar 2021

    • Elocution - Grade 2 (Distinction)

      London Academy of Music and Dramatic Art
      Oct 1986

    • RSA Text/Word Processing - Level 2 (Distinction)

      OXFORD CAMBRIDGE AND RSA EXAMINATIONS
      May 2000

    • Export Essentials & Incoterms

      Strong & Herd LLP
      Aug 2017

    • RSA Integrated Business Technology - Level 2

      OXFORD CAMBRIDGE AND RSA EXAMINATIONS
      Feb 2000