Experience

• 

  Walmart canada

  Sept 2021 - Dec 2022

  Store associate

  • Provided exceptional customer service and assisted in sales floor operations in order to ensure a positive shopping experience and drive customer loyalty.• Provided customer service by completing assigned handheld devices and modular activities.• Accurately completed price changes and signed merchandise.• Capped bins, stocked picks, and completed section work, all in a safe and clean environment.• Functioned as part of a team to strategically plan and execute duties based on workload and operational functions. Show less

• 

  Cascades casino kamloops

  Dec 2022 - Dec 2024

  Guest service representative/dealer

  • Assisted guests by providing solutions, event information, and rewards program enrollment.• Supported on-site events, promotions, and entertainment activities.• Ensured game security, computed wins/losses, and maintained appropriate game pace.• Handled cards, chips, and cash securely, verifying all transactions.• Resolved disputes and game irregularities with Dealer Supervisors when necessary.

• 

  Otter co-op

  May 2023 - Oct 2023

  Liquor store associate

  • Delivered exceptional customer service and managed transactions accurately.• Stocked, rotated, and organized products efficiently.• Maintained cleanliness of store and storage areas.• Received and processed deliveries, ensuring inventory accuracy.• Promoted sales through product knowledge and supported corporate values.

• 

  H&r block

  Jan 2024 - Aug 2024

  Tax professional

  • Prepared accurate tax returns while providing tax-saving advice to clients.• Delivered excellent client service to retain and attract new clients.• Processed Efile and Instant Refund services, adhering to company procedures.• Followed up on incomplete returns and resolved client inquiries professionally.• Enhanced tax knowledge through continuing professional education programs.

• 

  Bdo

  Feb 2025 - now

  Junior accountant