Freddy Ward

Experience

• 

  ELECTRONICS BOUTIQUE LTD

  Jul 1991 - Aug 1992

  Manager
• 

  Compuadd Superstore

  Aug 1992 - Mar 1993

  Corporate Account Manager
• 

  FedEx

  Mar 1993 - Apr 2001

  • Senior Pricing Analyst

    Mar 1998 - Apr 2001

  • Pricing Analyst

    May 1995 - Mar 1998

  • Capacity Manager

    Aug 1994 - May 1995

  • Customer Satisfaction Specialist

    Mar 1993 - Aug 1994
• 

  RHM, Inc.

  Apr 2001 - Jun 2003

  Media Growth Manager

  Responsible for growth of participating stations and production/editing of radio program. In addition designed and created program website and marketing materials.

• 

  FedEx

  Aug 2003 - now

  • User Experience/system defect - Research/troubleshooting • User Experience Lead - EU Region• Partnered with key system users to improve and rationalize product features. • Collaborate with IT professionals to design and implement enhancements to existing enterprise Pricing Request System(ePRS).• Provide decision support analysis for Pricing management.• Educate pricing analysts and Sales professionals on the proper use of ePRS.• Led Project Advance ePRS business team. o Defined business requirements.o Developed test cases and executed system testing. Show less • Led Triumph LTL Pricing project team of 2-3 FTEs• Prioritized issues and engaged owners to reach successful launch while maintaining tight timelines.• Coached and developed team members, resulting in better working relationships with enterprise professionals.• Created detailed business requirements.• Collaborated with IT in designing, testing and implementing the successful LTL integration into the FedEx PRS. • Teamed with IT to design and implement enhancements improving Sales and Pricing acceptance/use of LTL Pricing Tools.• Designed education content for delivery to Pricing and Sales users.• Delivered education to Pricing and Sales audiences. Show less

  • Revenue Principal

    Sept 2010 - now

  • Pricing Program Manager

    May 2016 - Aug 2016

  • Marketing Manager

    Sept 2007 - Sept 2010

  • Supervisor

    Aug 2006 - Sept 2007

  • Pricing Analyst/Sr Pricing Analyst

    Aug 2003 - Aug 2006