Sydney Rouser

Experience

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  DADE CITY LITTLE LEAGUE, INC.

  Jan 2014 - Jun 2018

  Assistant Player Agent

  Completed data entry using Microsoft Office Suite, coordinated player information, collected and recorded fee payments, and certified post season records. Additionally tasked with management of game activity through stats recordation and conflict resolution to maintain a cordial atmosphere.

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  University of Florida Bursar Office

  Sept 2019 - Jul 2022

  Account Specialist

  Responsible for maintaining excellent customer service whilst handling a high volume of phone and email inquiries relating to activity on client’s accounts as well as hosting one-on-one meetings with clients to discuss enrollment management. Also tasked with creating training materials for new employees, aiding in their acclimation, and handling secure information such as SSNs and financial records whilst adhering to FERPA guidelines. Furthermore, was the only student employee entrusted to collaborate on special projects to improve the office’s efficiency such as streamlining the office phone system and other customer service management technology. Show less

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  Quid Pro Quo

  May 2023 - now

  Law Clerk
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  Tennessee Journal of Leadership, Law, and Policy

  May 2023 - now

  • Articles Editor

    Feb 2024 - now

  • Staff Editor

    May 2023 - now