Waven Yang

Experience

• 

  Lumentum

  Jul 2001 - Sept 2004

  Supplier Quality Engineer

  Mechanical commodity (turning, machining, sheet metal, stamping, etching, plating, etc…)1. Sourcing and qualifying new suppliers.2. Established and managed supplier rating system and ASL (Approved Supplier List).3. Involved in products transferred from US to achieve part localization. Acted as a bridge between R&D and suppliers on technical/quality/reliability issues.4. Responsible for incoming inspection; Created IQC inspection instruction and made final pass/fail decision for parts in question; Followed up non-conformities with suppliers.5. Leader for FAI (first article inspection), supplier audit, material Failure Analysis and cost reduction projects. 6. Provided regular reports/presentations covering supplier quality performance to monitor their quality trends and capture continuous improvement opportunities Show less

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  Bookham

  Sept 2004 - May 2006

  Product Quality Engineer

  I was responsible for quality of 3 product lines to ensure the products shipped could meet cosmetic, quality and reliability requirements:1. Led product transfer projects for quality portion, and worked with UK counterpart to ensure successful product transfer from UK facility to china（semiconductor laser).2. Engaged in new parts qualification and NPI projects.3. In-process and outgoing quality control and problem solving. Drove continuous improvement projects.4. Established and maintained product quality control system. Arranged weekly process audit.5. Collected quality data to monitor trend and reviewed data in weekly management meeting.6. Prime for RMA analysis (8D format), customer complaints and customer audits. Show less

• 

  ANDA Networks

  May 2006 - Feb 2009

  Senior Quality Engineer

  As only quality person in SZ office, reported to QA Director in USA, took overall responsibilities for all China and HK quality issues:1. Ownership for quality of Contract Manufacturer (such as Sanmina).2. Supplier audit, management and issue resolution for all commodities (such as PCB, metal part and ICs).3. Ensure Prototype and NPI built smoothly in CM plants. Worked with CM on First Article Report to summarize any quality and reliability issue.4. Get regular yield report from contract manufacturer to monitor the trend. Capture continuous improvement opportunity at CM side then work with R&D and Mfg to improve.5. Monitor CM product quality through incoming to outgoing to meet quality and schedule requirement. Stop product line or waive products if necessary. Authorize HK office shipments to customer.6. Work with CM to solve any defect/failure at incoming, production line, and RMA stage in a timely manner.7. Assist QA Director for product global homologation activity, such as CCC, CE and UL certificate. Show less

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  Radisys Corporation

  Feb 2009 - now

  Report to Quality director in USA. Quality contact window for key customers (Nokia, NEC, Fujitsu, Alcatel) for all quality issues.1. Work with internal departments to meet customer related KPI’s (Return rate, RMA Turn-around-time, CAR aging)2. Host weekly or monthly meeting with key customers.3. Team leader to work with Engineering, TE, QE and contract manufacturer(Foxconn) to solve complex quality problem found by customers (8D report).4. Travel to customer site for visit, product rework or problem solving.5. Review RMA data and provide monthly pareto for top issues, then work with Engineering, RMA manager and test team for actions to achieve continuous improvement.6. Review and approve RMA debug report then communicate to customers.7. Manage customer audit and follow up actions. Support internal audits.8. Review customer data (regular report from customer and scorecard) and take actions to meet customer expectation. Show less Reported to Quality director in USA; Lead 8 people (3 engineers and 5 inspectors) to be in charge of quality functions for Shenzhen site: 1. Responsible for FAI process and supplier management for all commodities (metal parts, electronic parts…)2. Managed contract manufacturers (such as Sanmina, Flextronics and Jabil) by audit, regular meeting and QBR (quarterly business review).3. Worked with contract manufacturer to review NPI products for FMEA and owner to create and implement Product Management Plan.4. Solved any quality issues relating to suppliers and contract manufacturer to meet quality and delivery requirement.5. Approved all changes(ECO/Deviation) on behalf of QA department.6. RMA analysis and customer complaint investigation (8D report). Show less

  • Customer Quality Program Manager

    May 2012 - now

  • Senior Quality Engineer

    Feb 2009 - May 2012