Crystal McDermott

Experience

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  Laurus College

  May 2022 - now

  Information Systems Jr. Analyst

  * Analyze and strategically plan out the web based technology needs of Laurus* Keep Moodle, SMS, and SQL systems operating efficiently by performing necessary updates* Create Office 365 accounts for students* Create staff emails and assign emails to proper email groups* Assign and update security permissions for Moodle, SMS, and SQL.* Assist with the overflow of helpdesk calls* Perform problem-solving tasks when alerted by a user or monitoring system* Becoming familiar with the web based technologies used by the College: HTML, CSS, JS, PHP, SQL* Staying up to date with the process flow of information and the business logic behind it to provide assistance when possible for the management of the Information Systems software Show less