Amanda Hagan

Experience

• 

  ASX

  Jan 1993 - Jul 1997

  Various

  Project ManagerTeam LeaderBusiness AnalystSoftware Engineer

• 

  SPL WorldGroup

  Jan 1997 - Jan 1999

  Consultant

  Senior Project Manager - lead the vendor side implementation of core systems replacement at large energy retailer, including billing system, call centre and CRMConsultant providing advice on business process reengineering and implementation of technology to solve key business problems

• 

  Perpetual Limited

  Mar 1999 - May 2006

  General Manager

  Many and varied roles over the 7 years:Strategy Assistant to Managing DirectorGeneral Manager Projects & PlanningHead of OperationsGeneral Manager Technology SolutionsGeneral Manager Program Office

• 

  Australian Unity

  Mar 2006 - Dec 2020

  A role created to develop a member value proposition beyond the product lines within Australian Unity and drive member growth. The role was responsible for the customer office, brand, digital and technology (architecture, application development, network services, service desk, data governance and cyber security). Responsible for establishment of the Digital Transformation Centre to lead digital across the Australian Unity group. Chief Executive Officer of the combined Healthcare business at Australian Unity responsible for retail private health insurance, a corporate private health insurance fund, a dental business and a preventative health business. The combined revenue of the business was $880 million, with over 500,000 customers and staff of over 400.

  • Group Executive Customer, Digital & Technology

    Jul 2018 - Dec 2020

  • Group Executive Digital & CEO Healthcare

    Jun 2016 - Jul 2018

  • Chief Executive Officer Healthcare

    Mar 2006 - Jan 2018
• 

  Alinta Energy

  Dec 2020 - Dec 2024

  Executive Director Retail Markets

  Responsible for the Retail Energy business (1.1m customers, $1.5bn revenue, 600 staff spilt over multiple locations, on and off shore) including strategy development, customer sales and service, product development and pricing, brand and marketing, quality and compliance, backend operations and finance.