Donna Rodwell

Experience

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  Dolphin Heads Resort

  Feb 2003 - Jan 2004

  Food and Beverage Manager

  •Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards•Preserve excellent levels of internal and external customer service•Design menus, purchase goods and continuously make necessary improvements•Identify customers needs and respond proactively to all of their concerns•Lead F&B team by attracting, recruiting, training and appraising talented personnel•Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork•Comply with all health and safety regulations•Report on management regarding sales results and productivity•Experience in various computer software programs (MS Office, restaurant management software, POS)•Ability to spot and resolve problems efficiently•Mastery in delegating multiple tasks•Kept up to date with food and beverage trends and best practices•Ability to manage personnel and meet financial targets Show less

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  Qantas Founders Outback Museum

  Jan 2005 - Nov 2007

  Tour Guide and Function Coordinator

  • Experience in working with a large network of clients, both which require extra attention to the “people management” side of business• Resolve customer complaints• Provided leadership and direction across adverse functional areas including sales, tour guiding, café, functions and front and back office• Provide literature and information to clients, confirm bookings• Successfully managed both internal and external relationships• Plan and coordinate functions and events• General accounting, banking and cash handling• Managed all open and closing procedures• Able to work unsupervised or in a team environment Show less

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  Longreach Home and Community Care Inc.

  Nov 2007 - Jan 2014

  Finance Administrator

  • Interprete and advise on employment law/legislation• Help implement organisational changes (such as Awards, Federal and State Legislation, revised job classifications, structures or technological changes)• Prepare annual financial requirements for auditor within the Federal and State Government Legislation Guidelines• Provide advice and information to management and employees regarding policies and procedures• Maintain the personal records of employees on matters such as wages, changes to contracts, superannuation, leave and training and prepare management reports• Accurately record, remember, and verbally communicate detailed information• Well developed verbal and written communication skills that enable effective and appropriate communication with a broad range of people including senior management and staff across the organizations. • Negotiation skills with a demonstrated capacity to manage relationships in a complex organisational context with the ability to deal with sensitive issues with tact, diplomacy and consistency and maintain complete confidentiality. • Proven experience in undertaking research and investigations and providing reports/submissions with appropriate recommendations, which demonstrate high level research and analytical skills and the ability to apply logical thinking to complex problems and provide innovative and effective solutions. • Ability to work under limited direction within a team environment, exercise initiative and judgement in setting priorities to achieve objectives and to respond positively and flexibly to new ideas and changing environments. • Accountable for budgets and cost control, data entry, data checking, monitoring expenses, account payables and account receivables• Processing fortnightly payroll, ensuring timely payment of salaries and entitlements. Processing termination and redundancy payments, superannuation, payroll tax returns and BAS, group certificates and monthly reconciliations• • • Show less

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  Department of Natural Resources and Mines, Manufacturing and Regional and Rural Development

  Jan 2014 - now

  As a dedicated member of the Land Resource Assessment and Science Team, I am a results-driven and motivated Project Officer skilled in navigating dynamic and fast-paced business environments. I bring strong time management capabilities, meticulous attention to detail, and the ability to excel under pressure while delivering high-quality outcomes.Key Responsibilities:• Administration and Systems Management: Maintain and improve administrative, record-keeping, and information systems to enhance efficiency and effectiveness, providing recommendations for improvement where required.• Independent Task Management: Work autonomously to complete assigned tasks within established timeframes, supporting the team in delivering projects, core business functions, and objectives outlined in the Business Plan.• Team Collaboration: Foster positive professional relationships within the Land Resource Assessment Team, leveraging team dynamics to help achieve objectives and priorities aligned with relevant Business Plans.• Project Coordination: Effectively negotiate schedules and scopes of work to ensure successful project delivery, while keeping team members and stakeholders informed of progress and status updates.• HR Practices: Apply contemporary HR procedures and practices with integrity and transparency to address team HR matters.• Financial Administration: Prepare and process accounts payable and receivable documentation in compliance with financial guidelines and policies.• Prioritisation and Problem-Solving: Identify priorities, manage deadlines, and proactively address challenges, demonstrating reliability and an understanding of team pressures. Show less As a key member of the Central Regional Water Services and Planning Services teams, my role provides expert advice in administration, Financial and Human Resources activities across Central Region. This position also supports state-wide priorities including the Paddock to Reef project and Lake Eyre Basin inter-governmental Agreement.Responsibilities include;• Maintain administration, record and information systems and processes and identify areas for enhanced efficiency and effectiveness, making recommendations for improvement where required.• Work independently to complete designated tasks within set timeframes to support team to deliver on projects, core business and measures set in the Regional Business Plan• Working across multiple teams within the Water Services and Planning Services structures, maintain professional working relationships positively to understand team/team dynamics work to assist team members in achieving objectives and priorities within relevant Business Operational Plans• Negotiate effectively an appropriate schedule and scope of work, to deliver and succeed and keep team members and staff involved and informed on projects status• Good working knowledge and experience in the application of contemporary HR Procedures and practices to ensure Water Services and Planning Services HR matters are dealt with integrity and transparency• Coordinate Authorised Officer training for Water Service staff by completing forms, conducting register reviews, submitting staff applications and register completed training, as required, as outlined under the Water Act Delegation • Prepare and process documentation relating to accounts payable and receivable by complying with relevant financial guidelines• Identify priorities and timeframes and consider the impact on others and team members by understanding team pressures and having the reliability to solve own problems, if and when necessary Show less This position provides an essential administrative service to the Regional Planning and Coordination team ensuring key statutory timeframes are managed and met, document flow and record keeping are maintained at a high standard. This underpins the major project, land use, and development assessment work undertaken by the team. Given the complexity of the work in the team and the high risk and varied role our team play, support on a full time basis is essential to our effective frontline service delivery.This position also provides administrative support to the Manager, Planning Services, the Compliance team and the Information Management team. Show less

  • Project Officer

    Dec 2021 - now

  • Project Officer

    Nov 2014 - Dec 2021

  • Administrative Officer

    Jan 2014 - Nov 2014