Shirley Qiu

Experience

• 

  Pertubuhan Perkhidmatan hemodialysis AIXIN Kerian

  Jan 2006 - Jan 2009

  Administrative Support

  - Direct and oversee an organization’s financial and budgetary activities- Using a variety of software packages, such as Microsoft Word, Outlook, PowerPoint, Excel, Access, etc., to produce correspondence and documents and maintain presentations, records, spreadsheets and databases.- Devising and maintaining office systems.- Liaising with staff in other departments and with external contacts.- Liaising with colleagues and external contacts to book travel and accommodation.- Analyze financial statements, sales reports and other performance indicators.- Identify places to cut costs and to improve performance, policies & programs.- Managing & maintaining patients’ profile & important data.- Organizing events & schedules – Chinese New Year charity events, Blood testing schedules, Doctor visit schedules & etc.- Receiving & outgoing stocks.- Managing and maintaining budgets, as well as invoicing. Show less

• 

  Kimgress Marketing Sdn Bhd

  Jun 2011 - Dec 2011

  Marketing Executive

  - Basic knowledge on constructions, interior design & tiles.- Often courtesy visit to customers inclusive of developers & contractors.- Study on construction blueprint & floor plan designs.- Liaison with interior designer to meet customer needs.- Quote calculation based on understanding of each project’s target end customers.- Cost consciousness during tiles & design selection.- Presentable.- Provide presentation of the tiles selection plus design proposal to the customer for approval.- Inventory control with SAP system.- Liaison with government agencies / officers to understands their concepts & budget.- Budgetary planning for each projects accordingly.- Market survey on the latest updates & upcoming potential projects.- Networking. Show less

• 

  Alibaba.com

  Nov 2011 - Dec 2012

  Business Development Executive

  - Knowledge on B2B commerce transactions.- Knowledge on online business SWOT analysis.- Developing the market for company's new services.- Meeting prospective customers.- Assisting in marketing activities such as offering promotions, organizing seminar & etc.- Presentable & strong presentation skills.- Negotiation skills & persuasive.- Learning quick response & on the spot understands what customer needs.- Preparing presentation kits inclusive of brochures & success stories.- Daily updates & reporting appointments & activities to superior.- Monthly intranet system updates reports.- Build new customer database through internet, existing customers, survey forms, walk-in visit or organising events.- Achieving monthly sales target through providing value added services or packaged promotions.- Cold calls & telemarketing skills.- Well-organized appointments & follow-up plans.- Result-oriented and a good team player.- Provide friendly customer services & after sales service.- Provide training to customers who just sign up Alibaba.com.- Preparing training manual. Show less

• 

  Prestige Dynamics Industries Sdn Bhd

  Dec 2012 - Nov 2016

  • Coordinate internal resources and third parties/vendors for the flawless execution of projects• Ensure that all projects are delivered on-time, within scope and within budget• Representing the client’s or organisation’s interests• Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques• Organising the various professional people working on a project• Carrying out risk assessment• Making sure that all the aims of the project are met• Report and escalate to management as needed Show less • Receive and respond to RFQs from customers.• Review technical and costs feasibility of the RFQ internally via APQP process with 2D / 3D received.• Leading the team in attending weekly APQP Review Meeting via online WebEx with customers.• Visit on-site on customer’s plants at Europe for project management and commercial meetings.• Managing off-shore suppliers / sub-con outside Malaysia for project developments to deliver from new tooling to finished products to the company.• As an escalation contact from customers for issues faced for NPI and mass production deliveries.• Organising and hosting presentations and customer visits.• Producing / Interpreting weekly and monthly statistics on sales, profits and associated KPI’s during Management Meeting.• Direct work contact and review with the top management and directors of the organization for technical and commercial decision makings on a daily basis.• Participate in Early Supplier’s Involvement programs and present Design for Manufacturing (DFM) with customers.• Advanced knowledge and experience on plastic resin costs and polymer technical information.• Advanced knowledge in utilizing ERP system and Master List.• Intermediate ability to analyse technical 2D drawings.• Intermediate metrology knowledge.• Intermediate injection moulding problem solving skills.• Generally, to ensure and align all activities or project status to meet both company direction and customers’ requirements. Show less • Hold key accountability for assigned customer’s sales and growth. • As a customer communication window, a negotiator, and a decision maker. • Analytical skills applied to contract/price negotiations, business processes, data collection and SWOT analysis. • In charge of directing all aspects of business operations, including sales, marketing, inventory, product costing, escalation for logistical issues, new product development, marketing analysis and planning activities. • Appointed as a customer representative.• Cost Saving & Cost Conscious on every project. Show less • Basic technical knowledge on plastic injection moulding.• Knowledge on plastic polymer.• Accuracy on costing vs. 2D / 3D part drawing specifications.• Calculation of parts & moulds costing.• Negotiation skills.• Establishes projecting expected sales volume & profits for new & old products.• Establishes & adjusting the selling price by monitoring costs & profits return.• Maintaining long term relationship with customer inclusive of local & overseas.• Knowing who are the competitors & SWOT analysis.• Key person for database management inclusive of system accuracy.• Propose any necessary investment proposal & monitoring the return rate.• Information fulfillment via web, email, fax or mail.• APQP project Support and Management skill.• Telemarketing skills.• Liaison with internal and external to meet the project needs.• Raw material sourcing skills.• Analyzing potential partner relationships for the product.• As a window of the company to customers.• Internal 5s / ISO Auditor.• Verifying engineering testing result & production on-going parts to ensure current outcome (cycle time, part weight & etc) is still profitable.• Ensuring feasibility of new projects.• Preparing new project critical checklist, internal product specifications sheet & risk analysis report for each product.• Attending various project meetings with customer via face-to-face, teleconference or WebEx sessions (for overseas customers).• Cost consciousness for cost saving.• Achieving deadline from customer / internal KPI (whichever come first).• Distribute & analyze customer satisfaction survey feedback.• Learn & understand the tooling systems & working together with internal tool maker & engineering team on the current feature to align the needs of the product. Show less

  • Key Account Manager

    Apr 2016 - Nov 2016

  • Assistant Business Unit Manager

    Mar 2015 - Mar 2016

  • Marketing Executive

    May 2014 - Feb 2015

  • Marketing Officer

    Dec 2012 - Apr 2014
• 

  Polyplas Sdn. Bhd.

  Dec 2016 - Nov 2017

  Business Development Manager
• 

  Sanmina

  Nov 2017 - now

  • Senior Program Manager

    May 2022 - now

  • Program Manager

    Nov 2017 - Apr 2022