Azra Orucevic, PMP, CSPO

Experience

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  TELLABS OPERATIONS INC.

  Jan 1999 - Jan 2004

  Software Engineer II

  Developed new product features, maintaining high quality and timely delivery in a high pressure, very competitive environment. Led implementation of new code in C, in a real-time application on UNIX platform using the Waterfall Model of the Software Life Cycle and spanned across four feature packages of TELLABS flagship product - TITAN 5500.

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  NAVTEQ

  Jan 2004 - Jan 2007

  Lead Technical Support Engineer

  Led team of three engineers that provided 24/7 support for mission critical NAVTEQ Dynamic Content applications/services including NAVTEQ Traffic Satellite, RDS and Mobile Data Products to the customer/supplier as well as NAVTEQ Data Center. Selected Accomplishments:-Delivered 15+ projects deploying and supporting high quality features for Real Time Traffic Systems resulting in gaining 3 new key accounts.-Consistently met or exceeded the norm of 99.5% SLAs set with business partners and external customers. Show less

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  NOKIA, Location and Commerce

  Jan 2007 - Jan 2012

  Technical Customer Support/Sales Engineering Team Leader, Customer Program Management

  - Hired, trained and led international team of 7 engineers based in North/South America regions; provided pre and post-sales support across complete product portfolio of close to 125 NAVTEQ products and services. - Managed project to launch first in class 3D navigation suite for VZ Navigator Android mobile application meeting aggressive timeline for the Verizon Wireless, $30M account. - Led a 20-person cross functional team consisting of NOKIA’s Product Managers, Engineers, and Operations in partnership with various stakeholders from Telecommunication Systems Inc. to successfully launch 5 new features on Verizon VZ Navigator mobile applications resulting in significant incremental revenue.- Led migration of Real Time Traffic product support from Philadelphia to Chicago office due to site closure, ensuring successful transfer of tools and knowledge through training.-Implemented new processes and partnered with Software tools group to create new tools improving team productivity and cutting cost by 60%.- Supported key customers: Telecommunication Systems Inc., Verizon Wireless, GM, Ford, DENSO, Toyota, Hyundai, Chrysler, and FedEx bringing $130 M in annual revenue. Supported Traffic customers: Garmin, XM-Sirius, Verizon Wireless and Honda. Show less

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  General Assembly, Scrum Alliance

  Jan 2013 - Jan 2015

  Professional Training

  - Obtained Certified Scrum Product Owner (CSPO) certification.- 10 week Product Management Class at General Assembly.

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  Creospan Inc.

  Mar 2016 - Dec 2018

  Engagement Manager

  - Led delivery of cloud-based technology implementations, services and solutions to multiple clients.- Actively participated in all requirements gathering and solutions design sessions and workshops with clients.- Managed client relationship and stakeholders and acted as a trusted advisor to the client on all aspects of engagement.

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  PhysIQ

  Jan 2019 - Oct 2019

  Engagement Manager

  - Managed portfolio of physIQ projects from implementation through launch. - Partnered closely with internal business development and clients to gather requirements, plan and implement clinical trial projects of varying complexity using physIQ platform and analytics.- Proactively managed project scope, activities and risk and drove issue resolutions.- Built new processes from ground up and documented learned best practices for internal as well as external audiences.- Effectively communicated with customers and internal team members to ensure satisfaction of project progression, fostering strong customer relationships.- Acted as a primary customer contact and trusted advisor for day-to-day project activities. Show less

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  Wabtec Corporation

  Nov 2019 - Dec 2024

  Sr Project Manager
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  UScellular

  Feb 2021 - Dec 2024

  Sr Enterprise Program Manager
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  Shure Incorporated

  Dec 2024 - now

  Sr Software Project Manager | Cloud Program Manager