
Antony Sengole
Service Engineer

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Skills
Pre salesVideo conferencingSipUnified communicationsH.323VoipTelecommunicationsIpChannel partnersManaged servicesTelepresenceWirelessTelephonyProduct managementCisco technologiesSolution sellingIsdnMplsSwitchesSales managementAvIntegrationManagementCloud computingTcp/ipVideoCustomer serviceData centerIvrGo to market strategyMobile devicesNetwork designTechnical supportStreaming mediaH.264Network architectureLteTandbergLan wanVasRoutingAvayaCall centersChannel salesWireless networkingContact centersIp networkingCiscoCustomer relationsAvaya technologiesAbout me
A tenacious, result driven Solution consulting professional with over 18 years of experience in System Engineering, Business Development, Consultative Solution Sales, Post-sales support and Customer engagement.Outstanding success in building and managing relations with key clients and establishing large volume accounts with excellent technical knowledge of solution sales.Exhibited abilities in generating Customer Satisfaction through technical consultation and after sales support. Excellent Technical, interpersonal, analytical and presentation skills with proven track record of developing new customer engagement & developing business.
Education

Anna University
1994 - 1997Electronics and Communication Engineering Electronics and Telecommunication Fist Class with HonoursActivities and Societies: Central Polytechnic College Chennai Electronics and Communication Engineering

St.Montfort
1991 - 1994SSLC State board syllabusSSLC
Experience

Procon Instrumentation private Ltd
Jan 1998 - Jun 2000Service EngineerServed as Service Engineer and responsible for various product demonstration, installation and service of Alarm Annunciators, Microcontroller based instrumentation equipment like Level Indicators, Temperature Scanner, Multimeter, PF Controller, Interlock Control panels and PLC based control panels.

Industrial Control and Drives (India) Pvt. Ltd
Sept 2000 - Jan 2004Service EngineerServed as Service Engineer and responsible for various product demonstration, installation and support of Alarm Annunciators, Microcontroller based instrumentation equipment such as like Level Indicators, Temperature Scanner, Multimeter, PF Controller, Interlock Control panels and PLC based control panels.

Total Presentation Devices Ltd.
Jan 2004 - Mar 2007Senior Customer Support EngineerThis role was responsible for managing Audio Video integration projects and various Product demonstration, board room and conference room designing, Audio/Video integration, Troubleshooting LCD Projectors, Video Conferencing Applications, Installation and maintenance of multiple OEM( Polycom, Tandberg, Lifesize and Codian) video MCU and End Points.

Airtel
Mar 2007 - Jun 2010Sr Executive Video NOCServed as Team Leader- Video Conference NOC. •Accountable for meeting sales objectives and launching Video Conference as a service to Airtel’s premium customers with minimal resources available from OEM at Network Operation Center. Worked towards building strong client relationships and supported video contact center team at the back end. Carry out client presentations expressing the value plan of products, solutions, and service offerings.Direct efforts to ensure superior customer experience and maintain high level of customer satisfaction.Increase the Video as a Service market share in India with high profitability by increasing technical skills of video NOC team. Show less

RADVISION
Jun 2010 - Aug 2012Manager Pre sales/Post Sales supportLead Pre Sales and Post sales support for India region. Responsible for end-to-end Video Conferencing solution sales in a set of Large Enterprises, BFSI, Government and SMB customers. Increased the net new customer growth of RADVISION in India. Lead the India presales and post-sales support process of Radvision and utilized all available resources to manage presales and post-sales support activities in specific Key accounts. Understand the customers’ business need and design solution requirements and drive sales by positioning Radvision value propositions. Worked with sales team on achieving Revenue target on a quarterly basis. Established & managed relationships at CXO level in each account. Developed and planned account plan/strategies, conducted solution workshops for specified accounts. Show less

Avaya
Sept 2012 - Jun 2017Video Sales Specialistsolution selling

Tata Communications
Jul 2017 - nowDeputy General Manager- UCC Sales specialist
Licenses & Certifications

Unified communications, Call Center, Networking and Video conferencing
AvayaMar 2015- View certificate

Tata Business Excellence champion
Tata GroupSept 2020 - View certificate

CCNA
CiscoMay 2009 - View certificate

Successful Negotiation: Essential Strategies and Skills
Coursera Course CertificatesFeb 2018
Languages
- hiHindi
- taTamil
- enEnglish
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