Ivanna Bodnarchuk

Ivanna Bodnarchuk

Sales and Traffic agent (from beginner to expert)

Followers of Ivanna Bodnarchuk487 followers
location of Ivanna BodnarchukLviv, Lviv, Ukraine

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  • Timeline

  • About me

    Project Manager/ Certified Agile Coach ICP-ACC “If you can dream it, you can do it”

  • Education

    • Khmelnytskyy National University

      2004 - 2010
      Master's degree International Relations and Affairs International Economic Relations
  • Experience

    • Turkish Airlines

      Jul 2010 - Sept 2022
      Sales and Traffic agent (from beginner to expert)

      Duties and responsibilities:▪ Driving/handling all related financial operations and setup financial processes.▪ Confident user of ERP system (SAP).▪ Handling tickets sale process from inception to completion (incl. diff extra steps if any).▪ Proceeding involuntary re-issues in case of flight cancellation, diverting, delays, emergency incidents etc.▪ Analysing and driving aircraft hardware safety (waight & balance of aircraft) for each flight.▪ Preparation and distribution of flight documents to the relevant units, coordination with fuel supplying companies, servicing units between aircraft and ground operation staff.▪ Supervision of filght check-in process.▪ Communication, conflict resolution with all stakeholders. ▪ Establish and maintaining smooth workflow processes.▪ Running additional coherent projects.▪ Preparing reports, statistics, documents.Project driverSupervisorGood team playerNetworking makerAgile and responsible personEager to learn new and open new horizonsWander travelerHalf marathon runnerSocial DancerBook wormerPets friendly Show less

    • Sigma Software Group

      Aug 2022 - Feb 2023
      Junior Project Manager

      • Reporting (Jira/ETS/Excel). Collecting time efforts of 170 colleagues within few different projects for future invoicing.• Communication Planning & Reporting.• Researching. Analyzing startups value.• Risks identification/analyzing its impact on project.• Meetings organizing and facilitation.• Documentation creation.• Project planning and estimating.

    • HebronSoft

      Jun 2023 - Sept 2023
      Project Coordinator

      • Organizing and coordinating project activities.• Conducting Risk Management assessments in order to identify and mitigate potential risks.• Collaborating with project team members and stakeholders, facilitating meetings.• Communication/Project Planning & Estimating.• Requirements elicitation

    • Honeycomb Software

      Oct 2023 - now
      Project Coordinator/Manager
    • Custom.Tech

      May 2024 - now
      Project Manager
  • Licenses & Certifications

    • Communication and Networking

      SPE.Solutions
      Jun 2019
    • Public Speaking

      Майстерня Лева - Практика Публічних Виступів
      Apr 2017
    • Tech Mind

      IAMPM
      Aug 2022
      View certificate certificate
    • Load Control and Balance

      Turkish Airlines
      Mar 2021
    • Agile Scrum

      IT Education Academy (ITEA)
      Oct 2021
    • PM Basic course

      Agiliway
      Jan 2022
    • ICP ACC Agile Coaching

      ICAgile
      Sept 2022
      View certificate certificate
    • Software Product Specializations

      University of Alberta
      Dec 2023
      View certificate certificate