Ciro Rodriguez

Experience

• 

  Hyundai Capital America

  Aug 2013 - Jun 2019

  Promoted engagement within department teams. Managed local staffing according to business volume. Lead weekly regional sales meetings to discuss funding trends and dealer performance. Lead process improvement projects, and participated in Lean six sigma projects.Performance coached low performers to exceed department metrics.Onboarded, trained new hires, and conducted customer service training. Handled flat cancellation and duplicate vin accounts. Built relationships with back office, accounting, and titles teams to streamline processes. Completed document verifications and reviews Reviewed accounts and ensured compliance and state specific requirementsCompleted third party interviews and investigationsBuilt relationships with dealers and sales personnel. Provided coaching when needed.

  • Funding Manager

    Jul 2017 - Jun 2019

  • Funding Supervisor

    Aug 2016 - Jun 2017

  • Rebooks Analyst

    Jan 2015 - Aug 2016

  • Funding Relationship Specialist

    Aug 2013 - Dec 2014
• 

  31-W Insulation

  Feb 2020 - Mar 2022

  Assistant Manager

  Oversaw production of field staff and office operations.Provide oversight to our QC Specialist, and maintain accurate inventory.Responsible for all hiring, and maintenance of client relationships.Conducted weekly sales meetings to drive monthly and quarterly sales goals.Reviewed P&L Statements and made decisions as needed to increase profitability.

• 

  Centro Evangelistico Hispano

  Feb 2020 - Feb 2025

  Director of Operations

  Oversee general church and ministry budgets.Oversee all marketing and online content.Set the organization's calendar and oversee local church and community events.Member of the board of trustees and board of directors.

• 

  Octane®

  Aug 2022 - now

  Conducted training needs assessments to identify skill gaps and training requirements.Developed and implemented comprehensive training programs and materials for various learning formats.Led workshops and training sessions to enhance learner participation and retention.Evaluated training effectiveness using feedback assessments and performance metrics.Stayed current with industry trends and best practices in learning and development.Proficient in the ADDIE, Agile, the SAM modalities, and versed in various decision making models. Show less

  • Senior Learning & Development Specialist

    Jan 2025 - now

  • Learning And Development Specialist

    Aug 2022 - Dec 2024