Jacob Evans, MBA

Experience

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  Legacy at the Fairways

  Aug 2015 - Apr 2016

  Food Server
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  ALEX AND ANI

  Apr 2016 - Aug 2016

  Sales Associate
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  Target

  Aug 2016 - Jul 2021

  Guest Service Team Member

  • Received payment by cash, check, credit cards, vouchers, or automatic debits• Assisted customers by providing information and resolving complaints• Conferred with customers by telephone or in person to provide information about products and services, take or enter orders, or obtain details of complaints• Upheld values of the Target brand

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  The State University of New York at Albany Student Association Inc.

  May 2020 - May 2021

  Director of Gender and Sexuality Concerns

  I was the Director of Gender & Sexuality Concerns with The Student Assocation, a 501(c)3 Non-Profit Organization located at University at Albany. Below details the experience and knowledge I received during my time in this role.• Acted as a resource for gender and sexuality concerns and questions to all campus faculty, staff, and students• Facilitated and created multiple large- and small-scale topic-appropriate events• Created and advocated LGBTQIA+ legislation with Student Association Senate• Founded and designed Harvey House, LGBTQ+ Living Community; SUNY’s 3rd housing solution of this kind Show less

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  Harvey House LGBTQ+ Living Community

  Jun 2020 - May 2023

  Founder

  Created and designed an LGBTQ+ Living community on the University at Albany SUNY Campus. Named in honor of UAlbany Alum and LGBTQ+ Advocate, Harvey Milk.

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  Starbucks

  Jun 2021 - Jul 2023

  Shift Supervisor/Barista

  As a Certified Barista Trainer:• Train and educate new baristas on coffee methods, craft creations, and Starbucks values• Accurately prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas• Clean and sanitize work areas, utensils, and equipmentAs a Shift Supervisor:• Supervised all staff on shift• Devised daily work plan to ensure swift operations• Oversaw daily operations• Accurately account for and handled all store money Show less

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  University at Albany

  Aug 2021 - May 2023

  For the 2022-2023 school year, I was the Graduate Assistant for the Vice President's Office of Student Affairs at University at Albany, SUNY. I provided support to over 20 departments within the Division of Student Affairs which includes but is not limited to:• Career & Professional Development• Center for Leadership and Service• Community Standards• Intercultural Student Engagement• Orientation and Transition Programs• Residential Life• Student Activities• Student Health Services• Student Involvement• Undergraduate Admissions Show less I was a student assistant in University at Albany's Employee Relations department. Below details the experience and knowledge I received while in this positions.• Utilized human resources information systems including Human Resources Acuity and SUNY HR• Addressed employee relations issues including harassment allegations, work complains, and other employee concerns through investigation, interviews, and interrogations• Maintained and fostered positive relationships with unionss (CSEA, UUP, NYSCOPBA, PBANYS, PEF, and GSEU)• Prepared and maintained employment records related to events such as hiring, termination, leaves, corrective actions, transfers, or promotions using human resources management system software Show less I was a teaching assistant and stitcher for University at Albany's Theatre Department. Below details the experience and knowledge I received while in this position.• Educated students on costume construction, repair, and upkeep• Led discussion sections, tutorials, and laboratory sections• Demonstrated use of shop equipment and enforced costume shop rules and safety regulations• Designed and constructed costumes/garments by following patterns and drafting’s, using knowledge of pattern work, mathematic conversions, and instrument knowledge• Fitted, altered, repaired, and made made-to-measure clothing, according to cast member measurements, applying principles of garment design, construction, and styling Show less I was the Assistant Coordinator of the Gender & Sexuality Resource Center, a sector of University at Albany's Intercultural Student Engagement office. Below details the experience and knowledge I received while in this position.• Oversaw all operations of center including paid staff and interns• Mediated employee relation concerns between staff and students• Scheduled staff to ensure adequate coverage• Coordinated and oversaw all programming and events• Assisted staff in advocacy and outreach work Show less

  • Graduate Assistant

    Aug 2022 - May 2023

  • Student Assistant

    Jun 2022 - Aug 2022

  • Teaching Assistant and Stitcher

    Aug 2021 - Jul 2022

  • Assistant Coordinator of The Gender & Sexuality Resource Center

    Aug 2021 - Jan 2022
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  Collaborative Solutions, LLC

  Jul 2023 - Oct 2023

  Workday HCM Associate Consultant

  Associate Consultants are required to attend weekly cross-functional training sessions including presentations on a variety of configuration and non-configuration topics including validation rules, rule-based business processes, notifications, delegation, reporting, tips for conducting design sessions. They also complete supplemental activities designed to reinforce the topics covered in the weekly presentations. Associate Consultants participate in monthly round tables to broaden knowledge and provide exposure to a variety of client requirements and solutions. Show less

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  Cognizant

  Sept 2023 - Mar 2024

  Workday HCM Associate Consultant

  Position eliminated due to significant company reduction in force.Since its acquisition in 2020 by Cognizant, Collaborative Solutions has now officially launched as a new Cognizant Workday Practice. The best-in-class services, solutions, and expertise provided under the Collaborative Solutions brand will remain and continue to grow, enhanced by the integration with Cognizant’s broad technology expertise and deep industry insights.