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Codie Konkle

Codie Konkle

Mobile Expert

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location of Codie KonkleLancaster, Californien, USA

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  • Timeline

  • About me

    Mobile Expert at T-Mobile | Working on Associate’s in Business Administration , Sales Expert

  • Education

    • Antelope Valley College

      -
      Bachelor's degree Business Administration and Management, General 3.5

  • Experience

    • T-Mobile

      Jun 2019 - now
      Mobile Expert

      • Installed, configured, tested, troubleshot, and repaired phones, tablets and electronic devices • Supported Library internal and public networks, hardware, software, mobile devices, and peripheral• Developed and maintained technical documentation of processes, procedures, and produce training materials. Responded to service requests customers have with mobile devices • Delivered excellent customer service and end-user support in a timely manner• Handled Computer installations of special software to keep our work tools up to date• Application level troubleshooting of MS Office, Outlook Support, OneDrive and Adobe• Managed and maintained printer support when any printers would fail• Active Directory user creation, deletion, password reset Vis mindre

  • Licenses & Certifications