Ashley Zelvis

Experience

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  Whirlpool Corporation

  Aug 2010 - May 2012

  Trade Partner Support Specialist

  [Contracted via Aerotek]Provided detailed order management, root cause analysis, problem resolution, and accurate logistical information to consumers, Home Depot associates, and the Home Delivery Agency in a shared services environment.ACCOMPLISHMENTS* Received additional responsibilities including but not limited to: support team role, returns team role, and replacement team role* Mentored several new hires and provided training on phone system, computer software, and customer service Show less

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  Peace Corps

  May 2012 - Jul 2014

  Community and Youth Development Volunteer

  Conducted community needs analyses and subsequently designed managed projects based on findings. Provided strategic guidance to multiple NGOs. Utilized interpersonal skills to encourage personal growth and development of youth in the community.ACCOMPLISHMENTS* Organized and implemented two three-day gender equality conferences reaching more than 60 people and 15 communities* Assisted in the development of unprecedented textbook focusing on gender equal pedagogy and theory through extensive research* Utilized project management and curriculum design skills to implement three week-long boys leadership camps reaching more than 60 Armenian youth leaders and 15 communities* Aided in dissemination and final completion of NOVUS training course which educated more than 20 Armenian entrepreneurs on basic business skills Show less

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  Whirlpool Corporation

  Apr 2015 - Apr 2016

  Training Coordinator

  [Contracted via Aerotek]* Collaborated with leadership, SMEs, facilitators, and vendors across functions and regions to develop, coordinate, and implement training plans and strategies. * Provided detailed class logistics across multiple sites and maintained a detailed training budget. Global Learning Management System administrator and subject matter expert across 5 regions.Accomplishments:* Managed accurate training coordination, administration, and reporting for 4,000+ employees globally.* Leveraged MS Excel expertise to collect, configure, and analyze data regarding participant compliance, course content, facilitation, and job relevance to support leadership in needs and gap analyses.* Built & maintained relationships with various vendors, functional SMEs, and cross-functional groups.* Utilized both written and verbal communication skills to create and disseminate full communication plans. Show less

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  Johnson & Johnson

  Apr 2016 - now

  * Provide detailed Data Management activities for employees enterprise-wide.* Create, enhance, and manage Salesforce dashboards for immediate and satellite teams.* Partner closely with a multitude of different functions to ensure accurate data across HR platforms.Accomplishments:* Provided consultative recommendations for workforce data metrics and automation to leadership resulting in dynamic dashboards and efficient processing of employee letters.* Provided support to Records Management team to aid in remediation efforts mitigating risk in the value of over $400k.* Served as Metrics SME to refine expectations for HR Data Executive Dashboard. Show less * Guide Business Unit HR Leaders through the end-to-end process for involuntary terminations. * Maintain awareness of organizational changes while anticipating and answering stakeholder questions holistically. Partner with Legal, Workforce Data Operations, Payroll, Employee Relations, and other SMEs as needed for compliance and consistency. * Effectively communicate with separated employees regarding HR policies and eligibility inquiries.* Aid in the dissemination of fundamental Affirmative Action Plan data to HR Leaders.Accomplishments:* Lead on internal Metrics SME team to support in Salesforce dashboard management and value realizations for team outputs.* Key member of internal Process Improvement SME team, providing fundamental insights to uncover gaps. Offer solutions, and implementation support to remedy identified concerns.* Onboarded and coached Foundational HR Leadership Development Program Intern.* Co-created end-to-end process for work transitioning from Payroll to HR.* Designed automation promoting accurate case management, ensuring reliable reporting and dashboard data to support leaders in strategic decision making. Show less * Partnered closely with business leaders, Business Unit HR Admins (BUHR) to fully understand business change needs, providing in-depth data analysis, and to accurately and efficiently update organizational data.* Communicated potential impacts of changes and change processes to stakeholders.* Partnered with Finance, Payroll, and Global Mobility ensuring seamless customer experience.Accomplishments: * Created detailed documentation outlining processes for Business Structures Administration Team, leaving footprint for future format. * Trained new staff processes and procedures on Business Structures Administration.* Exercised high organizational skills successfully completing approximately 250+ cases.* Utilized interpersonal and analytical skills providing white-glove service for escalated and highly confidential cases. Show less [Contracted via Conduent]* Coordinated all activities for learning programs ensuring optimal learning experience for employees. * Designed process for accurate documentation and tracking for internal trainings globally. detailed reports on both instructor-led and online learnings utilizing various HR data components. * Supported cross-functional learning on compliance, onboarding, role-based, and continued education training. * Provided global LMS support and expertise to create optimal learning experiences for both end users and learning professionals. Accomplishments:* Worked with legacy, transition, and steady-state teams to staff successfully launch and iterate multi-faceted training projects.* Developed intake forms allowing streamlined and documented flow of information for logistics and learning objects.* Utilized both analytical and problem-solving skills creating a documentation system for detailed class logistics across regions and functions. Show less

  • HR Payroll Compliance Supervisor

    Jan 2024 - now

  • Workforce Analytics, HR Data Strategy [Project Role]

    Jun 2023 - Jan 2024

  • Senior Specialist Workforce Data Management

    Feb 2023 - Jan 2024

  • Senior Analyst, US Business Solutions

    Jan 2021 - Aug 2023

  • Senior Analyst, Business Structures Administration

    Sept 2017 - Jan 2021

  • Training Coordinator

    Apr 2016 - Sept 2017