Jenny Perez

Jenny Perez

Office Manager

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location of Jenny PerezMenifee, California, United States

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  • Timeline

  • About me

    Billing Manager at Thrive Well Trauma Center

  • Education

    • Los Angeles Harbor College

      2009 - 2012
      Associate of Science (A.S.) Medical Office Management/Administration
  • Experience

    • Elite Chiropractic and Sports Medicine

      Jan 2012 - Jan 2015
      Office Manager

      • Oversaw daily office operations managing a staff of 10 employees. Responsibilities included administrative, billing, Personal issues, Human Resources Policies & Procedures and payroll. • Responsible for negotiating, completing and submission of all contracts with all insurance companies • Oversaw finances including cash flow, payroll, charge entry, co-payments, and accounts payable. • Responsible for all inventory and purchases of medical and office supplies • Supervised daily staff activities, establishing an effective and smooth work environment Show less

    • SCAN Health Plan

      Jan 2016 - May 2018
      Healthcare Informatics- Risk Adjustment Program Assistant

      Support Programs Team in executing risk adjustment data validation audits from Centers for Medicare & Medicaid Services (CMS) and HHS Office of the Inspector General (OIG) with stringent deadlines. • Verify accurate provider data utilizing internal and external tools • Build relationships with provider offices and clinical staff to streamline the medical record request process and ensure the specific data requested for multiple projects running simultaneously are obtained • Compile and track outgoing requests and incoming results • Monitor the daily transition of incoming results to parallel team to ensure any hurdles are identified and resolved immediately Systems used: Microsoft Access Databases (internally developed system) Show less

    • Behavioral Health Services, Inc

      Jul 2018 - Jul 2021

      • Provide support for multiple (15) substance abuse and mental health facilities, providing residential, outpatient and mental health services to the greater Los Angeles/Harbor area.• Coordinate and resolve errors/changes, between the provider (agency) and the payer (LA County). Act as liaison between the two.• Post charges and process claims within internal and external Electronic Medical Records (EMR) systems to payers, within required timeframe. • Review and analyze data within EMR, for accurate claim submissions.• Resolve claims and claim denials (by payer) to ensure maximum reimbursement for services provided.• Perform Medi-Cal reviews and audits through SAGE/NETSMART EMR (Medi-Cal system).• Audit EMR systems for data integrity, making adjustments/corrections and updates as required. • Systems used: SAGE, MyEvolv, Caminar, IBIS Show less

      • Medical Billing Specialist

        Jul 2018 - Jul 2021
      • Medical billing specialist

        Jul 2018 - Jul 2021
    • Thrive Well Trauma Center

      Jul 2021 - now
      Billing Office Manager
  • Licenses & Certifications

    • Certified Professional Coder (CPC)

      AAPC