
Jenny Perez
Office Manager

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About me
Billing Manager at Thrive Well Trauma Center
Education

Los Angeles Harbor College
2009 - 2012Associate of Science (A.S.) Medical Office Management/Administration
Experience

Elite Chiropractic and Sports Medicine
Jan 2012 - Jan 2015Office Manager• Oversaw daily office operations managing a staff of 10 employees. Responsibilities included administrative, billing, Personal issues, Human Resources Policies & Procedures and payroll. • Responsible for negotiating, completing and submission of all contracts with all insurance companies • Oversaw finances including cash flow, payroll, charge entry, co-payments, and accounts payable. • Responsible for all inventory and purchases of medical and office supplies • Supervised daily staff activities, establishing an effective and smooth work environment Show less

SCAN Health Plan
Jan 2016 - May 2018Healthcare Informatics- Risk Adjustment Program AssistantSupport Programs Team in executing risk adjustment data validation audits from Centers for Medicare & Medicaid Services (CMS) and HHS Office of the Inspector General (OIG) with stringent deadlines. • Verify accurate provider data utilizing internal and external tools • Build relationships with provider offices and clinical staff to streamline the medical record request process and ensure the specific data requested for multiple projects running simultaneously are obtained • Compile and track outgoing requests and incoming results • Monitor the daily transition of incoming results to parallel team to ensure any hurdles are identified and resolved immediately Systems used: Microsoft Access Databases (internally developed system) Show less

Behavioral Health Services, Inc
Jul 2018 - Jul 2021• Provide support for multiple (15) substance abuse and mental health facilities, providing residential, outpatient and mental health services to the greater Los Angeles/Harbor area.• Coordinate and resolve errors/changes, between the provider (agency) and the payer (LA County). Act as liaison between the two.• Post charges and process claims within internal and external Electronic Medical Records (EMR) systems to payers, within required timeframe. • Review and analyze data within EMR, for accurate claim submissions.• Resolve claims and claim denials (by payer) to ensure maximum reimbursement for services provided.• Perform Medi-Cal reviews and audits through SAGE/NETSMART EMR (Medi-Cal system).• Audit EMR systems for data integrity, making adjustments/corrections and updates as required. • Systems used: SAGE, MyEvolv, Caminar, IBIS Show less
Medical Billing Specialist
Jul 2018 - Jul 2021Medical billing specialist
Jul 2018 - Jul 2021

Thrive Well Trauma Center
Jul 2021 - nowBilling Office Manager
Licenses & Certifications

Certified Professional Coder (CPC)
AAPC
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