Sridharan Manoharan

Sridharan Manoharan

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location of Sridharan ManoharanStrongsville, Ohio, United States

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  • Timeline

  • About me

    Sr. Customer Solutions Manager @ AWS

  • Education

    • Anna University Chennai

      2003 - 2007
      Bachelor's degree Bachelor of Engineering - Electronics & Communication
  • Experience

    • Cognizant

      Aug 2007 - Sept 2022

      As onshore service delivery & transformation manager, I was responsible to manage the entire commercial bank domain, find new opportunities, execute proposals to bring new revenue, deliver transformation ideas which brought huge savings to the bank. Executed 3 levers of transformation - debt management, automation & digitization. Responsible for mentoring several resources on service delivery, technical skills (splunk, elastic stack) and transformation across cognizant. Relationship management with clients across LOBs to get feedback and improve the quality of delivery. Show less

      • Senior Manager (Service Delivery & Transformation)

        Jan 2021 - Sept 2022
      • Manager - Projects (Service Delivery & Transformation Manager)

        Oct 2018 - Jan 2021
      • Senior Associate - Projects

        Jun 2015 - Oct 2018
      • Senior Associate - Projects

        May 2013 - Jun 2015
      • Associate - Projects

        Jun 2011 - Apr 2013
      • Associate - Projects

        May 2010 - May 2011
      • Programmer Analyst

        Aug 2008 - May 2010
      • Programmer Analyst Trainee

        Aug 2007 - Aug 2008
    • Amazon Web Services (AWS)

      Sept 2022 - now

      Customer Success Enabler, Voice of Customer and Cloud Maturity Accelerator.

      • Senior Customer Solutions Manager

        Apr 2024 - now
      • Customer Solutions Manager

        Sept 2022 - Apr 2024
  • Licenses & Certifications

    • Professional Cloud Architect

      Google Cloud Platform Certified
      Jul 2020
      View certificate certificate
    • Sun Certified Java Developer (SCJD)

      Oracle
      Feb 2010
    • AWS Generative AI Foundational (L100)

      Amazon Web Services (AWS)
      Sept 2025
      View certificate certificate
    • AWS Certified SysOps Administrator – Associate

      Amazon Web Services (AWS)
      Apr 2025
      View certificate certificate
    • ElasticSearch Engineer II

      Elastic
      Nov 2018
    • AWS Certified AI Practitioner

      Amazon Web Services (AWS)
      Sept 2025
      View certificate certificate
    • SAFe 4 Agilist Certification

      Scaled Agile, Inc.
      Jan 2018
    • Splunk Certified User 6.x

      Splunk - NYC
      Mar 2018
    • Automation Anywhere Certified Advanced RPA Professional v11

      Automation Anywhere
      Mar 2019
    • AWS Certified Solutions Architect – Associate

      Amazon Web Services (AWS)
      Nov 2022
      View certificate certificate