Kyaw Zaya

Experience

• 

  INNWA CO., LTD.

  Jul 2000 - May 2004

  Computer Operator

  • Arrange the books in Computer system.• Selling books.• Display the books on shelf life.• Helping to colleague in store.

• 

  Fig Tree Restaurant and Coffee Bar

  Sept 2004 - Oct 2007

  Supervisor

  • Join as a junior barista and moved up to Senior Barista position• Assets the members of the kitchen in food preparation • Daily sales report and cash handling.• Assets in stock control/ handling the Coffee Bar.

• 

  Al Tayer Group

  Nov 2008 - Mar 2012

  Supervisor

  Provide supportive and co-operative shift leader skills with one of the leading brand of coffeemakers with a main aim to increase the revenue keeping in mind the company guideline, making certain customers and team apply/ follow the same, service improvement.• Handling a whole shift.• Coordinate with team members on shift assets them with operational issuesand ensuring smooth and cost control shift. • Responsible for the shift and barista following the standard and drink qualities.• Handling customers complains and special request from customers.• Responsible for highest level of quality, service and cleanliness during shift. • Prepare daily cleaning, briefing sheet.• Follow up with the assign task delegated.• Worked in different stores in the UAE. Show less

• 

  MYANMAR CP LIVESTOCK CO., LTD.

  Aug 2012 - Apr 2014

  Jr. Section Manager

  Manage and motivate to the staffs, focus on sale target, sale report to head office, handling customer complaint, scheduling to staffs, understanding customer behaviour, maintains customer relationship,Coordinate with team member on shift asset them with operational issues and ensuring smooth and cost control shift. Understanding management function such as planning weekly tasks, organization documentation, leading to team players and controlling cost in store.

• 

  Ooredoo Myanmar

  May 2014 - Jun 2018

  • Senior Channel Sales Specialist

    May 2016 - Jun 2018

  • Senior Own Store Specialist

    May 2014 - Apr 2016
• 

  Telenor

  Jul 2018 - Jun 2022

  • Senior Manager, Head of Lower Channel (Southern Region) SME & FTTH

    Jan 2021 - Jun 2022

  • Senior Manager, SME Channel

    Jan 2020 - Dec 2020

  • Channel Manager, Indirect Sales

    Jul 2018 - Dec 2019
• 

  ATOM

  Jun 2022 - now

  Senior Manager, Head of Lower Channel (Southern Region) SME & FTTH