Aby Ommen Panicker

Experience

• 

  BrickAr ( White Pebbles Construction Tech Pvt. Ltd )

  Jan 2020 - Dec 2020

  Assistant Technical Officer
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  Cherian Thomas & Co

  Jan 2021 - Sept 2022

  IT System Administrator
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  SkEdu

  Mar 2023 - Nov 2023

  IT Support Specialist

  • Assisted in managing and maintaining the company's local area network (LAN) and wireless network..Provided technical support to end-users, resolving hardware and software issues.Conducted software installations, updates, and patches.• Created and maintained documentation for IT procedures and troubleshooting guides.• Assisted in troubleshooting and resolving network outages and connectivity problems.• Monitored network performance and reported any anomalies or potential issues.• Assisted the network administrator in configuring and maintaining network devices.• Configure, troubleshoot, and maintain network infrastructure, including routers, switches, andfirewalls, to ensure seamless data communication.• Implement and manage virtualization technologies (VMware and Hyper-V) to enhance resource utilization and reduce hardware costs.• Perform regular system backups, disaster recovery planning, and security audits to safeguard critical data and ensure business continuity.• Managing user accounts, permissions, and access levels (Active Directory Users and Computers).• Conducting training sessions to enhance user knowledge and efficiency Show less

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  Binayah Properties

  Jan 2024 - now

  IT Support Specialist