Abdul Sami

Experience

• 

  Tectiqs Iqra University

  Aug 2016 - Nov 2016

  Social Media Coordinator

   Developed innovative strategies to maximize social media outreach for Iqra University's National Event, resulting in increased audience.

• 

  Foundation Of Arts Culture And Education

  Feb 2017 - Apr 2017

  Social Media Manager

  Manage and guide teams on the event days Made strategies for social media for on-going projects (pre and post event) related to Facebook, Instagram and Twitter

• 

  HEC Pakistan

  Feb 2017 - Apr 2017

  Social Media Manager

   Developed comprehensive social media strategies for ongoing projects, includingpre- and post-event content for social media.

• 

  Dept Of Industrial Linkages Iqra University Islamabad

  Jul 2017 - Sept 2017

  Social Media Coordinator

   Developed and executed a comprehensive social media strategy for Iqra University,focusing on Facebook, Instagram, and Twitter platforms

• 

  Shaukat Khanum Memorial Cancer Hospital and Research Centre

  Feb 2018 - Feb 2018

  Fundraiser

  Took an active part in fundraising in Iqra UniversityCollected approx. 1 lac and contributed it to the hospital

• 

  Touchstone Communications

  Jun 2018 - Aug 2018

  Customer Service Representative

   Worked as a customer sales representative on an American health insurancecampaign. Supported sales efforts by offering knowledgeable insights into productofferings during upselling opportunities.

• 

  Face - Foundation for Arts, Culture and Education

  Jan 2019 - Mar 2020

  Project Coordinator

   Successfully coordinated two World Bank events, two Music Mela events, andevents at the Face venue. Improved client satisfaction with timely updates and transparent communicationthroughout the project lifecycle. Decreased project completion times by efficiently prioritizing tasks anddelegating responsibilities to team members.

• 

  Exordium Networks Inc.

  Aug 2021 - now

   Provide leadership and oversight for daily operations over the IT team. Responsible for multiple Microsoft 365 accounts for different clients and I ensurethey have well-designed security policies. Also keeping track of performance andfunctionality of all Microsoft 365 services. Implementation of Data Loss Preventions (DLP) policies to avoid classified dataloss. Address common networking technologies such as DHCP and DNS. Handle firewalls, switches, and routers. Troubleshoot general network connectivity, including ISP-related problems. Troubleshoot remote access technologies like VPN, RDS. Manage and perform virus/malware removal. Provide guidance and mentorship to lower-tier technical team members. Engage vendors, third parties, and client subject matter experts (SMEs) duringtroubleshooting processes. Regularly create and update documentation to reflect changes and discoveries. Show less  Enforce company policies, technical procedures, and standards to ensure dataintegrity, report security, and controlled access. Monitor & Configure networks and servers proactively. Investigate and resolve diverse network issues, working collaboratively withinternal teams and external vendors to solve intricate problems. Install, configure, and maintain Firewalls, switches, wireless controllers. Contribute to network design and development efforts. Execute network maintenance tasks and implement system upgrades. Troubleshoot faulty networks and fix them. Show less

  • Technical Support Specialist

    Aug 2023 - now

  • Technical Support Engineer

    Aug 2021 - Aug 2023