Niranjan Singh

Experience

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  Reliance

  May 2004 - Apr 2006

  Retail Outlet Manager

  Was responsibly of the building new clients Looking at quality of the product HSD and MSConducting checks on the bunks for stock .Customer feedback and complains.

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  Firstsource Solutions Limited

  Nov 2006 - Apr 2014

  Process Leader

  Ensure overall productivity of the team by efficiently meeting Service Level Agreements.Actively involved in the people related payouts of salary, sacrifice offs etc.Responsible for designing and implementing the key programs which include R & R, Additional compensation etc.

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  Expedia, Inc.

  Apr 2014 - Aug 2015

  Asst. Manager

  Managing a team of 60 Process Executives for a transaction process.Audit the orders monitored by the Team Leaders and coach Team Leaders

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  Durga Projects & Infrastructure Pvt. Ltd.

  Jun 2016 - Apr 2020

  Senior Manger Sales
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  Zamstars Management Services (I) Pvt. Ltd.

  Jul 2016 - Dec 2018

  Senior Manager Operations & Sales

  To motivate their Agents and other sales Mangers to close sales. I also develop effective training programs that teach Agents & Managers how to acquire customers, negotiate deals, secure financing and complete paperwork for the sale. After training, I set weekly, monthly and yearly goals for the Agents & Managers to achieve. These goals are tracked through sales meetings that are conducted by Me. During the meeting,we discuss whether or not the sales team, as a whole, is meeting goals. If the goals are not met, I offer advice and motivation.Besides supervising sales agents & managers, I also perform human resources duties, such as conducting interviews, hiring new staff and transferring or dismissing seasoned staff. Budget and inventory reports. Marketing roles may include planning, budgeting and coordinating open houses or other initiatives to develop new leads and increase sales for the office. I am also perform administrative duties and issue supplies or equipment when needed. Occasionally I attend association meetings to receive the latest information on housing regulations and legislation that affects the industry. Show less

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  R&Y Enterprise

  Mar 2020 - now

  Founder & CBO
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  Shriram Properties Ltd

  Nov 2020 - May 2023

  Senior Manager Sales

  Ensure overall productivity of the team by efficiently meeting Sales targets for Luxury Projects.Responsible for designing and implementing the key programs which include Referral and Marketing activities Identify and scope out new business opportunities.Identify and implement ways to increase effectiveness of processes.Identify process improvement techniques and ensure implementation of the same.Consolidate and analyze client reports across teams.Provide direction and support to team leaders and associates.Actively involved in the people related payouts of salary, sacrifice offs etc.Contributing to high motivation levels of team leaders and the team by being involved in designing of effective reward and recognition program. Show less

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  Sowparnika Projects

  Jun 2023 - now

  Senior Manger - ( Sales Luxury)