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Narishyant Singh

Student Trainee

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Timeline
About me
Major/Critical Incident Management | ITIL V4.0 | ITSM Specialist | Problem Management
Education
- St. michaels sr. sec. school
  2015 - 2016
  10 th Science
  Passed 10 rh from St. Michael's sr. sec. School
- Lakshmi Narain College of Technology, Kalchuri Nagar, Raisen Road, Post Klua, Bhopal-462021
  2018 - 2022
  Bachelor of Technology - BTech computers
Experience
- SHARMA COMPUTER ACADEMY PRIVATE LIMITED
  Sept 2019 - Feb 2020
  Student Trainee
  TRAINEE FOR C LANGUAGE AND PROGRAMMING
- Coursera
  Jun 2020 - Jul 2020
  Wireless Communication
  Certification for Wireless communication from Coursera
- Expertrons
  Nov 2020 - Jan 2021
  Relationship Manager
  Worked as an Relationship Manager at Expretrons as an intern for 2 months, Providing new interns the way to go through the company and managing the relations of the new interns, customers with the company
- Alshaya Group
  Aug 2023 - now
  Major Incident Manager
  Core responsibility is to handle the life cycle of any incident which has an impact on business and to promote them as major in order to get the resolution within the defined SLA, in addition to drive problem calls in order to analyse the root cause for each incident in aspects to carry out problem management in effective way.
Licenses & Certifications
- ITIL v4
  AXELOS Global Best Practice
  Mar 2024
Volunteer Experience
- Coordinator
  Issued by Lakshmi Narain College of Technology, Kalchuri Nagar, Raisen Road, Post Klua, Bhopal-462021
  Associated with Narishyant Singh

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