Swapnil Dangat

Experience

• 

  IBM

  Jul 2013 - Nov 2014

  Software Engineer

  • Daily manual tasks like Input-RECO, Output-RECO, File processing Confirmation, Daily mediation reports generation, data purging etc. in automated scripts. These scripts once executed, will perform the task with full perfection.• Monitoring and attending the daily CDR data polling issues From Mediation. Responsible for ensuring the smooth polling of CDRs (Call Detail Records).• Support for Nikira Application System. I.e. System startup/Stop in case of any down time required for servers, swapping the application on Master to Slave and vice versa.• Analysis of Failed CDRs on daily basis and issue escalations to MSC, network & switch related problems in the cdrs generation. Rectification of the same through proper analysis and ensuring that there is no revenue loss by reprocessing the error CDRs.• Handling the downstream requirements i.e. Client requirements.• Defining the record mapping details and verify the cdrs processing before and after activity.• User Management: Creation of Unix User ID, and all type of trouble shooting with user.• Handle L1/L2 Incidents/Requests logged against Infrastructure.• Configure Alert for FMS application. Show less

• 

  Subex

  Dec 2014 - now

  Product Engineer

  • A professional with 2 years of experience in Consultancy, Application Support and maintenance on Fraud Management Systems and Revenue assurance.• Hold credential of managing end-to-end operations of the FM product ROCFM.• Experience in Fraud (ROC-FM) and Revenue Assurance (ROC-RA) products, Telecom domain & technology expertise with strong integration and analytical skills.• Distinction of working on international projects and Tier 1 operators. Worked with Telecom Operators across the regions like Econet Zimbabwe, Sonatel Senegal, TATA India, Celcom Malesia, Vodafone India etc.• Highly experienced in product configuration, adapter development and troubleshooting issues in ROCFM product.• A team player with strong communication, analytical, logical and problem-solving skills. Ability to work under pressure situations and meet deadlines.• Capable of meeting deadlines, ability to go to the core of the problem, Perfect analyzing view on client requirements, Experience of dealing with client, Auditors and documentation.• Praised by clients for delivering mission critical projects on time.• Zeal to learn new technologies and applying thoughts in an effective manner. Show less