Nibras Al Riyami , Assoc CIPD

Experience

• 

  Qatar Airways

  Feb 2011 - Aug 2011

  Call Agent

  • Flight reservations and changes for EMEA region • Customer service and stake holder management

• 

  Royal Opera House Muscat

  Sept 2011 - Jun 2012

  Sales Executive

  • Customer service and stakeholder management • Following up with private and government sector on business-related issues.• Preparing letters, paperwork, and other documents within the organization.

• 

  Takatuf Oman

  Nov 2012 - Jul 2018

  Hold employee engagement surveys to determine employee satisfaction and gather information on variety of work-related issues, including compensation, benefits, retention, and work hours. Perform process mapping to solve Enterprise Resource Planning (ERP) system problems. Implement succession planning tools to align employees with appropriate jobs. Conduct and administer e-learning workshops for employees working at remote sites to improve skills and performance. Apply talent management framework to accurately anticipate human capital requirements.Selected Contributions:• Facilitation of Management Action planning workshops • Employee Engagement survey • Strategic business plan for Oil & Gas sector client • Manpower optimization for aviation sector• Developed a Succession Planning tool and implemented for oil and gas sector Show less Oversaw organisational and talent review processes, as well as built employee retention strategy. Designed and regulated reward system and set appraisals to encourage/motivate top-performers in each business unit.Selected Contribution:• Formulated competency model to identify training needs and conducted training programmes to enhance staff performance and efficiency.• Built a framework that serves as a guide and roadmap for employee’s development and strategic direction and insight to the company. Show less Installed, configured, and maintained computer systems and networks, as well as diagnosed and resolved hardware/software faults with minimal downtime. Developed and implemented Learning Management System (LMS) resulted in fast compliance training and improved employee performance.Selected Contributions:• Migrated IT infrastructure to new location within 48 hours without disrupting daily business operations.• Implemented Group E-leaning solution by utilising electronic media for employee training and development. Show less

  • Human Capital Consultant

    Jan 2016 - Jul 2018

  • Talent Analyst

    Oct 2014 - Jan 2016

  • IT Officer

    Nov 2012 - Oct 2014
• 

  Petroleum Development Oman

  Aug 2018 - now

  As part of the Functional Leadership team in Human resources and Exploration directorate, responsible for holding regular engagements for employees in matters relating to HR services, such as performance, progression, coaching and cultural agendas. In addition value added strategic reporting to functional directors on cultural health.Selected Contributions:• Corporate focal point for PDO employee engagement survey attaining 87% (7156 responses) response rate highest in corporate history.• Generation of 1142 unique engagement reports for all participating supervisors and managers.• Established and implemented corporate strategy to uplift effective leadership metric Show less

  • Policy lead

    Feb 2024 - now

  • Head Of Talent Management

    Apr 2021 - Feb 2024

  • Human Resources Business Partner

    Aug 2018 - Apr 2021