Katherine Valayatham

Experience

• 

  The Pottery Gallery

  Dec 2004 - Aug 2007

  Manager / Buyer

  - General AdministrationInvoicingCash ups - Accounts DebtorsCreditors- Data Capturing- Stock Control- Coffee Shop Management- Customer Service Consultant- Acquiring Sales- Compiling of weekly Wages- Reception duties

• 

  MC Doors

  Sept 2007 - Apr 2011

  Personal Assistant / Manager/Receptionist/Buyer

  - Office and Telephone administration- General AdministrationQuotationsPro forma InvoicesPastel InvoicingProcessing of sales ordersReturnsFollow upsFilingMaintenance Calls- Stock Control- Debtors, Creditors, Management of Statements for Clients, Data capturing-Compiling of weekly wages- Acquiring new business and maintaining existing client database- Buying of raw materials for factory- Customer service Consultant- Personal Assistant to Director Show less

• 

  JD Board and Wrap

  Jun 2011 - Aug 2014

  Assistant Manager /Senior Buyer/Receptionist

  - Acquiring new business and maintaining existing client database- General Administration - Quotations, Pro forma Pastel Invoices, Returns, Filing, Stock Control, Samples, Data Capturing - Diary Management for both Director- Secretarial support to Manager and both Directors- Generating of weekly wages- Accounts - Debtors, Creditors- Buying of raw materials for factory - Office and Telephone Administration - Typing of documents - Assisting with client queries and issues - Monitoring and control of office financial performance with monthly targets - Management of administrative staff within the office - Management of factory staff - Customer Service Consultant Show less

• 

  Afristar Freight Services (Pty) Ltd

  Sept 2014 - Jan 2016

  - Opening of files once documents are received from Overseas Agent- Checking of documents against Overseas Manifest requesting of shipped on board details from Shipping Line/Co- Loader- Pre-capturing of Master and shipment files with all cost and sell rates on Cargo wise - Contacting Consignees to confirm their local clearing agent so that details can be sent to correct people - Updating of files once SOB's are received and posting of Invoices and ANF's to clearing agent - Capturing of Cargo Dues via Ports on Line. Submission of relevant documents to Shipping Line- Submission of unpack Depot Instruction together with Manifest - Printing of consol profit/loss summaries when files are completed. Checking of payments in bank account for issuing of Delivery/Release Orders - Ensuring correct amounts are paid and Original Bills are submitted should DRO require it - Keeping Overseas agnet aware if cargo has not been collected by Consignee-Informing Overseas Agent and Consignee should cargo be moved to States Warehouse Show less

  • Import Groupage Operator

    Feb 2015 - Jan 2016

  • Receptionist

    Sept 2014 - Jan 2015
• 

  Providential Financial Services

  Sept 2016 - Feb 2019

  Representative (Under Supervision) / Insurance Administrator

  ● Handling quotations with various insurance providers done for Discovery, Momentum, Liberty Life, Old Mutual, Hollard and FMI. ● Submissions of new business applications with the process result of enhancing the quality of client administration and to maximise client fulfilment, and to increase the retention of long-term quality clients. ● Product servicing such as policy amendments, claims and investment maturities and maintenance with the very same result as mentioned above.● A Client relationship management process facilitation with client on boarding process onto CRM , client segmentation , service differentiation, Google spread sheets, Atwork system etc. ● Ensure client database is up to date with contact numbers and email addresses.● Build and maintain relationships with clients. ● Forwarding of documentation to relevant clients. ● Document control. ● Client service for inbound and outbound queries done via telephone, email and face to face interaction. ● Allocation of commission to registered representatives.● Provide telephonic and email support to intermediary on record and authorised representatives from the brokerage.● Diary Management for Director Show less

• 

  Graduate Institute of Financial Sciences (GIFS)

  Mar 2019 - Sept 2019

  Quality Assurance Officer

  - Compile Comprehensive learner lists and Verification Provisional Requests for INSETA for application of Verification date- Preparation of CAT documents in accordance with learners results on Matric Certificate and ensuring their Identity document, Matric Certificate and Marriage certificate are certified.- Prepare NLRD's as per Excel process and ensuring that all learner results are correctly captured according to Verification Report Sheets- Ensure Credit mapping for learners are processed accordingly- Assist with queries for Statement of results once credits are loaded onto Indicium- Assist with queries from Companies and Private Learners for Certificates that need to be collected or couriered- Personal assistant to Head of Academics- Identify companies that have completed their programmers and quantify learners that will be going through for verification- Ensuring all learners are enrolled on Indicium- Ensuring that Assessors and Moderators have the relevant scope for the qualification being assessed and moderated- Scan all signed and completed documents onto Dropbox invite from INSETA for specified verification date by deadline given.- Detailed report given to Director of Operations on Verification Report received from INSETA after being audited- Seal and Mark boxes with Verification date and arrange list to be updated and arrange for Mwtrofile to collect for storage-Verification list to be updated for Queries and Loading Department- File all endorsed documents accordingly for loading Department- Assist with queries for Statement of Results once credits are loaded onto Indicium- Show less

• 

  Project Preparation Trust

  Jul 2023 - now

  Administrator

  1.Checking and capturing all information and keeping monthly employment records accurate and up to date (and where necessary collecting employment records from sites). 2. Compiling monthly proforma timesheets to be issued to CDCs/Supervisors. 3. Where required, collecting required worker registration information (certified copy of IDs, bank statement etc.) 4. Where required, assisting in getting employment contracts signed by all workers. 5. Assisting in monitoring work undertaken (working closely with community development coordinators (CDCs) in each settlement. 6. Ensuring that daily worker records (e.g. attendance registers) are being correctly completed. 7. Working closely and cooperatively with the appointed PPT Project Manager, assigned eThekwini personnel, CDCs, and community leadership to ensure the project is successfully completed. 8. Attending project team meetings. 9.Compiling reports, analysis and documentation.10. Procurement of supplies and raw materials required for sites11. CV screening in staff selection process. Show less