Kent Smith

Experience

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  Micromation Sciences CorpChestnut St and Fifth Street

  Mar 1975 - Aug 1978

  Microfilm Technician

  Set up and operations of various microfilm producing equipment-Started up, loaded, filled chemicals in microfiche processing equipment-Pick up from and delivery to customers site within a specific deadline-Cultivate sense of teamwork with other technicians and programming department to expedite problem solving

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  United Stationers Supply Company

  Aug 1978 - Feb 1991

  Inventory Control/Engineering Supervisor

  Recruit, interview, hire, train staff of 10 to 12-Responsible for inventory accuracy in a 200,000 square foot warehouse facility-Space allocation and broken case replenishment analysis via engineering software-Process and arrange for pick up of vendor returns via common carriers-Produce quality checks on inventory transactions and report those results

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  Staples

  Jan 1992 - Nov 2010

  Responsible for sales achievement within retail location-Coach and develop sales staff to achieve required goals-Update training materials to include changes in technology-Maintain specific goal requirements for all employees in several sales metrics Responsible for operations of physical retail locations -Recruit, interview, hire, train staff-Manage inventory to under 0.65 percent shrink -Managed the process of incoming freight; load breakdown and put away within a specific time fram- -Completed the process of vendor returns Staples, the Office Superstore

  • Sales Manager

    Jan 1992 - Nov 2010

  • Operations Manager

    Jan 1992 - Nov 2010
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  Harbor Freight Tools

  Jan 2011 - Nov 2012

  Assistant Manager - Merchandising

  Provide daily leadership to foster growth in customer service and profitability.Manage store personnel including opening and closing of physical location.Responsible for preparation and setting of ads and displays.Ensuring that all physical fixtures are set to standards.Responsible for assuring all gondolas are set and pricing is correct.Assure that all planograms are reset correctly and on a timely basis.Supervises day to day work activities of staff, giving constructive feedback in order to insure efficiency, foster growth in reaching personal as well as store's goals. Show less

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  Port Authority Transit Co/Block By Block

  May 2013 - Dec 2013

  Operations Manager

  -Provide hospitality, security, and customer service to thousands of PATCO High Speed riders on a daily basis-Recruit, interview, hire, train, coach, mentor, evaluate, review, discipline staff of up to twenty Transit Ambassadors-Responsible for the daily guidance and direction of the on-transit operations of the program-Develop and customize daily deployment plan to maximize visibility and effectiveness of resources, personnel, and equipment. Evaluates current needs and adjusts the plan as necessary to meet the requirement of the service district-Ensure service expectations are being met through regular contact with customer. Evaluate quality of service delivered through measuring employee performances compared to expectations and overall program performance-Profit/Loss analysis and responsibility. Assure invoicing is accurate and timely-Report directly to Regional Vice President, Block By Block Show less

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  Camden Special Services District-Block By Block

  Sept 2013 - Jan 2015

  Operations Manager

  -Provide cleaning and hospitality operations in Camden Downtown and select neighborhoods.-Perform all managerial functions including recruiting, interviewing, hiring, mentoring, reviewing, disciplining and terminations.-Complete responsibility for scheduling and deployment of twelve Maintenance Ambassadors.-Total responsibility for payroll processing and billing accuracy via Valient payroll software.-Inventory supplies and reorder when minimum level is reached considering cost effectiveness.-Analysis of Profit/Loss statement and implement improvements and report discrepancies.-Compile and assemble monthly reporting on Ambassadors productivity and setting performance standards.-Liaison with Camden Special Services Director-Coopers Ferry Partnership.-Report to Regional Vice President-BlockByBlock. Show less

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  Amazon

  Jun 2015 - Jan 2020

  Staffing Coordinator (Seasonal)

  Staffing Coordinator duties and responsibilities include community engagement and general public recruitment. Systems utilized include On Base, Workforce, I-9 Advantage. Group presentations of overview and orientation. administration of drug screen. Fulfillment Center responsibilities included but not limited to, processing vendor returns, grading merchandise for inclusion in Warehouse Deals program, packing customer orders, planning and execution of project flow in both instances. Process quantities of inventory out of location items. Operation of conveyor manifest and ship label equipment. -Associate Appeals Panelist 2017-2018. -Member Sustainably Committee 2019. Show less