Jonathan Olmos

Experience

• 

  Sheraton Hotels & Resorts

  Jun 2013 - Jun 2016

  Operations Analyst

  • Monitored and worked on the improvement of all daily operations• Monthly reported expenses to finance department• Supervise and organize suppliers’ services to ensure quality• Monitored and managed the units through daily reports

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  Grand Hyatt Santiago

  Jun 2016 - Oct 2017

  Transportation Desk Supervisor

  • Maintained business relationship with key customers from USA, UK, Germany, Australia, among other markets• Prepared customized budgets for clients, providing information on the terms and conditions, prices and service availability • Reported sales performance to the manager on a regular basis

• 

  IPCHILE

  Mar 2017 - Dec 2017

  English Teacher

  Advanced English teacher level I & II Business Administration School

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  Turismo Milodon Tour Operator

  Oct 2017 - Apr 2021

  Operations Analyst

  • Collected and analyzed data to measure sales performance through KPIs • Performed cost control of international markets • Responsible for generating operational reports for further analysis and improvement• Developed strategies to optimize the processes flow, from sales to operation • Implemented the improvement strategies with the international sales team

• 

  SMA South America

  Apr 2021 - now

  • Processed more than 300 incoming Purchase Orders from different countries and Business segments: Home and commercial, Service Sales and Large-Scale until final delivery to the customer• Provided support to customers regarding product information, prices and delivery times working with SAP transactions and other department support• Worked in collaboration with SMA Headquarters in Germany and SMA America with different department such as Global Order Management, Finance, legal, export, logistics. • Master data Key user for South America: Provided local support to the sales team regarding best practices related to customer Data Management. Show less

  • LATAM Customer Project Manager

    Apr 2024 - now

  • Inside Sales Representative

    Apr 2021 - Nov 2024