Anne Kebaso

Experience

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  Kenya Airways

  Aug 2021 - Feb 2022

  Human Resources Intern - Employee Service Experience

  My responsibilities under the program include:Documentation Review Enhancement:•Conducted thorough reviews of employee documentation using data analysis techniques, ensuring completeness and accuracy per established checklists, resulting in improved documentation accuracy.Employee Engagement Communication:•Utilized various communication platforms to engage employees, promptly addressing their queries via calls and emails, ensuring effective clarification on provided documentation.Efficiency Optimization:•Contributed innovative ideas for optimizing efficiencies in employees’ records retrieval, implementing data-driven strategies that improved the accessibility and retrieval process of employee records, resulting in reduced retrieval time.Onboarding Support:•Assisted in the onboarding process by meticulously checking the completion of new hire paperwork, ensuring compliance with HR standards, and facilitating a smooth onboarding experience for new employees.HR Function Support:•Played a vital role in HR service delivery by supporting various HR functions, including data analysis, reporting, and providing actionable insights to improve HR processes and decision-making. Show less

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  Wekeza Marketing Ltd

  Mar 2022 - Jun 2022

  Salesperson

  Sales Process Oversight:•Managed the entire sales process, from initial contact to deal closure, including proactive follow-ups, resulting in a strong sales pipeline and improved conversion rates.Sales Data Analysis:•Utilized advanced MS Excel skills to analyze sales data meticulously, identifying key trends and patterns, leading to targeted sales strategies and increased revenue.CRM Utilization:•Maintained a comprehensive client interaction database using the organization’s CRM software, ensuring accurate recording of sales activities and seamless tracking of client preferences and purchase history.Revenue Generation Leadership:•Led revenue generation initiatives by implementing data-driven sales strategies, consistently achieving monthly sales quotas, and exceeding communicated revenue goals.Client Acquisition and Onboarding:•Secured and on-boarded new clients by presenting customized solutions, addressing client needs effectively, and providing comprehensive product knowledge tailored to client preferences identified through data analysis.Exceptional Client Management:•Demonstrated exceptional client management skills by promptly addressing inquiries, resolving issues, and providing technical support, ensuring high levels of client satisfaction and retention.Long-Term Relationship Building:•Cultivated strong, long-term client relationships through consistent communication, ongoing support, and tailored guidance based on their business needs, contributing to increased repeat business. Show less

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  GAOTek Inc.

  Jan 2024 - Mar 2024

  Human Resource Virtual Intern

  Recruitment and Selection:•Conduct job interviews and assessment to evaluate candidate suitability •Manage end-to-end recruitment process, from sourcing to onboarding.Onboarding:•Cordinate with various departments to ensure smoothonboarding process.•Provide orientation sessions to familiarise new employees with company policies, culture and values.•Conduct follow-up assessment to measure the success of the onboarding process and make improvement.Compliance and Documentation:•Ensure compliance with all relevant employment laws and regulations.•Maintain accurate and up-to-date records of recruitment and onboarding activities.•Prepare and submit regular reports on recruitment and onboarding metrics.Talent Acquisition:•Stay informed about industry trends and best practices in recruitment and talent acquisition.•Build and maintain a talent pipeline for current and future staffing needs. Show less

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  Staffrite Human Resource Africa Ltd.

  Apr 2024 - now

  Human Resources Assistant

  Recruitment and HR Support• Assist in screening, shortlisting, and conducting interviews.• Send interview invitations to shortlisted candidates.• Prepare and email recruitment reports to clients.• Maintain and schedule company meetings with clients and job seekers.• Ensure proper filing of records and storage of all HR data.Financial Management• Maintain books of accounts, including expenditure and income.• Assist in payroll processing and statutory remittance.• Handle invoicing, receipt issuance, and updating of customer payments.• Support the preparation of payments to suppliers.• Assist with the preparation of quarterly office budgets.• Ensure proper filing of records and storage of all financial data.Customer Service• Respond to inquiries via email and phone.Marketing and Sales• Assist in the marketing and sales of company services.• Ensure the improvement and timely delivery of company services Show less