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Joshua Shockley

Joshua Shockley

Hospitality Associate/Cook

Followers of Joshua Shockley284 followers
location of Joshua ShockleyKnoxville, Tennessee, United States

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  • Timeline

  • About me

    Public Relations - Marketing - Bilingual

  • Education

    • University of Tennessee, Knoxville

      2022 - 2024
      Master's degree Communications & Information

      Public Relations concentration

    • Harding University

      2018 - 2022
      Spanish EDUCATION

  • Experience

    • Chick-fil-A Restaurants

      Oct 2016 - Jul 2020
      Hospitality Associate/Cook

      - Interacted with customers- Served orders- Organized and restocked materials- Cooked food- Worked with teammates - Trained new team members - Cleaned and closed store

    • Harding University

      Jan 2021 - May 2022

      Increased new student engagement on campus by running events and creating new programsAssisted with coordinated campus-wide service projectsOrganized and led Student Association's part in the campus Relay for Life eventManaged the First Year Experience Committee - Practiced Spanish with students- Scheduled times for lessons- Corrected and proofread Spanish assignments

      • Head of First Year Experience Committee

        Aug 2021 - May 2022

      • Academic Coach

        Jan 2021 - May 2022

    • CrossPointe Preparatory

      Feb 2021 - May 2021
      Spanish Teacher

      - Improved Spanish comprehension and speaking ability for students through lessons- Graded and corrected class assignments- Communicated with students and parents about class assignments and schedule

    • Harding University

      Apr 2021 - Aug 2021
      Co-Director for Summer Orientation

      Managed orientation process for over 800 first-year studentsManaged executive committee of students in charge of various areas of the orientation processIncreased student engagement on social media by creating engaging videos edited on Adobe PremierManaged 200 volunteer workers for the orientation weekRaised student engagement by 25% through new events and projects during orientation week

    • Highway Transport Logistics, Inc.

      Sept 2022 - Dec 2022
      Human Resources Intern

      Improved hiring process efficiency using the Workday systemManaged employee corrective action processesCommunicated benefit packages and leave of absence requirements with employeesCorrected data and budgeting discrepancies by running data audits with WorkDay system and Microsoft Excel

    • Little Postage House

      Jan 2023 - Apr 2024
      Digital Content Intern

      Created new, updated website on SquarespaceEngaged audiences with newsletter and blog postsIncreased click-through rate by 2-3% for marketing emails using Mailchimp and KlaviyoStrengthened website engagement by implementing Crazy Egg analytics software to inform changes to user interfaceImproved ordering system efficiency through automation using ZapierGrew organic website traffic by 50% through implementation of researched SEO strategies

    • TVA EnergyRight

      May 2023 - May 2024
      Marketing Intern

      Created social and earned media reportsStrengthened engagement through energy education graphics and captions for social media channels using CanvaUpdated social media strategy to include short-form video content edited in Adobe PremierGrew co-branding participation with local power companies through creation and implementation of new strategiesMade internal processes more efficient on Marketing Hub for internal and external marketing representatives

  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Joshua Shockley
      President of Phi Sigma Iota Phi Sigma Iota of Harding University Sep 2021 Responsibilities of the president include running meetings, helping with induction ceremonies, and helping plan events and activities.
    • Awarded to Joshua Shockley
      Induction into Phi Sigma Iota - Foreign Language Honors Society Phi Sigma Iota Oct 2020 I was invited and inducted into the Foreign Language Honors Society - Phi Sigma Iota - based on recommendation of professors in the Foreign Language Department of Harding University. Phi Sigma Iota is an organization for high-achieving students of foreign language dedicated to learning and mastery of other languages.
    • Awarded to Joshua Shockley
      Chick-Fil-A Leadership Scholarship Chick-Fil-A Feb 2019 The Chick-Fil-A Leadership Scholarship is an award given to Chick-Fil-A team members who have displayed leadership qualities in the workplace and will be attending a University for higher education. The award is for $2,500, and is given to team members who are chosen after going through an application process.