
Temitayo Ogunnaike
Client Service Executive

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About me
HR Professional & Relationship Coach
Education

Robert Gordon University
2008 - 2009MSc Corporate Communication and Public Affairs
University of Abuja
2002 - 2006Bachelor of Arts (BA) English Language and Literature, GeneralChairman, Year Book Planning Committee
Experience

S O & U Saatchi and Saatchi
Mar 2007 - Mar 2008Client Service Executive1. Managed media relations through press conferences2. Joined brainstorming sessions on campaign launches3. Created marketing campaigns for clients by promoting their products through road shows and direct marketing4. Monitored clients appearances in the tabloids5. Retirement and reconciliation of marketing budget

Marks and Spencer, Aberdeen UK
Feb 2009 - Dec 2009Customer Assistant1. Transaction processing and cross marketing2. Resolved customer complaints3. Product stocking and organising

Aberdeen International Festival of Youth Art
Apr 2009 - Aug 2009Project Research and Development Assistant1. Promoted the development of volunteering for the organisation via research tools such as surveys and interviews within the Aberdeen Council2. Ensured internal and external communications including queries and issues, were handled on a timely and appropriate manner3. Support role to recruitment team for the event4. Organized events, created awareness about the events and assisted in the production of brochures, fliers and literatures for the event.

Jubilee Christian Centre, Coventry UK
Jan 2010 - Nov 2010Administrator1. Database Management2. Periodic report writing3. Planning of special events and management of logistics involved4. General admin support to a team of senior personnel's5. Social media management6. Liaised with all members via phone call, emails and visits.

Ark Ventures Limited
Dec 2010 - Nov 2020People Operations/Admin Manager▪︎Monitored Staff Performance on Clients’ Site for Client Satisfaction▪︎Managed Open Communication Channels between Management and Staff (Introduced employee engagement programmes)▪︎Recruited Ideal Canditates for the Company▪︎Organised New Employee Induction Programme and Periodic Staff Trainings ▪︎Developed and Implemented policies for smooth running of operations including Payroll Initiation▪︎Led and Managed all Aspects of Communication, Media and Public Relations to Ensure Good Visibility and Reputation of the Company▪︎Ensured Cordial Business Relationship with International Clients such as The World Bank, FHI360 (USAID) and National Institutional Clients such as the National Assembly, Nigeria Deposit Insurance Corporation ▪︎Corporate Vendor Management and Timely Report Writing Show less

Couple Connect
Feb 2016 - nowRelationship CoachSocial Responsibility Projects1. Organize virtual and live summits to foster purposeful, happy and fulfilling marriages2. Teach singles and married strategies for building relationships and marriages that work3. Engage Couples in therapy; helping them recover, heal and overcome emotional struggles in their marriage.4. Conduct monthly group challenges and private strategy sessions for tribe members5. Supervise teams who handle logistics for conferences and collate feedbacks and reviews of the event5. Create online content to enhance visibility, engagement and wider impact.6. Hold speaking engagements to educate and enlighten families in corporate and religious Organisations. Show less

HSF Foods Ltd
Oct 2021 - Oct 2023HR/Admin Manager▪︎Supported the Management by continually helping to develop and implement HR strategies to enhance the delivery of the Company’s strategic plan▪︎Collaborated with the Management team to review, edit and refine internal processes and procedures and carry out necessary training programs to aid the comprehension and implementation of the policies by all.▪︎Provided regular communications to employees on HR policies, changes and updates; ensuring managers and team members are aware of Company’s policies and procedures and can operate them effectively▪︎Advised management on compliance and risk matters▪︎Ensured seamless integration of new recruits into the Company tribe and culture through proper orientation and onboarding as well as ensuring all personnel files are up to date in line with Company policy▪︎Handled employee relation cases ▪︎Introduced town hall meeting and staff recognition schemes which greatly enhanced the employee voice and increased staff morale and productivity ▪︎ Created a diverse, inclusive and safe work environment ▪︎Established a learning and development programme for all levels of Staff and maintained a central training record which facilitated the regular review of training progress▪︎Liaised with unit heads to measure the effectiveness of all development programs through learner’s feedback, trainer’s feedback, knowledge transfer impact on work etc▪︎ Supported line Managers to conduct disciplinary & grievance cases when they arise▪︎Cordinated the performance review and appraisal of Staff▪︎Monitored HR trends throughout the Organisation and analyze data towards improved performance ▪︎Supported the payroll process by the provision of timely and accurate payroll information to the finance team Show less

Câm Dairy Foods
Jan 2024 - nowPeople and Culture LeadI execute best-practice strategies that significantly contribute to the growth and development of individuals, teams and Organisation at large with focus on talent acquisition and management, employee engagement and welfare, learning and development, performance management, development of policies and procedures that align with Organisational objectives.
Licenses & Certifications

Foundation CIPD
CIPD
Results Coaching
Innocent Minds InternationalJan 2018
Master Practitioner, Neurolinguistic Programming
Innocent Minds InternationalJan 2017.webp)
Emotional Intelligence and Anger Management
Sam Obafemi Behavioural Change Academy (SOBCA)Jan 2019
Volunteer Experience
Project Development Assistant
Issued by AIYF on Mar 2009
Associated with Temitayo Ogunnaike
Languages
- frFrench
- yoYoruba
- enEnglish
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