Keith Harten

Experience

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  Brigham Young University - Idaho

  Jan 2003 - Apr 2003

  Writing Assistant

  Conducted one-on-one training sessions with college students to improve their analytical thinking and writing skills.

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  Brigham Young University

  Aug 2006 - Aug 2008

  English Instructor

  Taught writing courses that emphasized critical thinking, audience analysis, rhetorical analysis, research, logic, ethical appeals, and emotional appeals.

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  Select Engineering Services

  Apr 2009 - May 2011

  Technical Writer

  Edited flight manuals and user manuals for military aircraft and weapon systems.Developed white papers and contract proposals.Authored and edited corporate documents for both internal and external use.

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  UNIConnect LC

  May 2010 - Aug 2014

  Writer

  Authored and edited white papers, web content, newsletter content, internal content, and articles for external publication.Researched laboratory technology and methodology.Interviewed technology experts, laboratory CEOs, employees, and customers.Identified key differences between conventional tools and cutting edge technology and developed messaging strategies that communicated those differences.

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  Sundance Film Festival

  Jan 2011 - Jan 2012

  Writer

  Authored articles for publication at sundance.org documenting film premieres and other official Sundance functions.Documented Q&A sessions with film directors.

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  Allen Communication Learning Services

  Feb 2013 - Jul 2015

  Instructional Designer

  Designed instructor-led and web-based courses for clients including AIG, Cisco, Deutsche Bank, CREATe.org, Ebay, Bedrosians, Dominos, Sheetz, American Heart Association, Roche/Genentech, Herbalife, Tolko, Republic Services, the Claro Group, and more.Developed courses on management, leadership, brand, intellectual property protection, sales, customer service, anti-money laundering, systems use, workplace violence prevention/response, medical diagnosis/treatment, medical coding, and more.Led teams of graphic artists, programmers, and instructional designers in production of custom courses. Show less

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  Extra Space Storage

  Jul 2015 - Mar 2022

  Instructional Designer and Developer

  Developed leadership training, retail sales training, presentations, videos, just-in time training (learning in the flow of work), job aids, and more. Used WalkMe, Articulate Storyline, Adobe Captivate, Adobe Premiere Pro, and many more tools.

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  University of Utah

  Nov 2016 - now

  Program Director

  Developed a new instructional design certification program. I teach the majority of classes and supervise four other instructors. Our program has a track record of graduating alumni who find work and succeed in their roles.

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  The Church of Jesus Christ of Latter-day Saints

  Feb 2022 - now

  Learning and Development Manager

  Developing learning solutions for a global audience.