Lisyene Becker

Experience

• 

  The Mill Resort and Suites

  Dec 2010 - Sept 2012

  Front Office Agent

  Provide exceptional customer services, check in, check out, handle any request in a timely manner.

• 

  The Mill Resort & Suites

  May 2013 - Dec 2019

  Gather and analyze financial records, record transactions, including income, expenses, and adjustments. Prepare both montly and yearly financial reports, overseeing payroll processes, including calculations, and deductions. Generate invoices, reconcile payments and credits to ensure that they are applied accurately, monitor and following up on overdue payments, communicate with customer about their accounts and transactions. Report to management on the status of receivables. Generate and sending invoices to customers for services rendered, process payments via various methods, follow up on overdue payments, communicate with customer about their account, reconcile accounts to ensure that payments and credit are applied as per agreement. Assist all guests with their requirements based on availability, input booking information in the PMS system, provide information about our property, and services. Generate invoices, control details to ensure accurate billing process, process payment via various methods, and reconcile payments and credits to ensure they are accurately applied. Assist all guests enquires through various communication channel, and input booking information in the PMS system. Provide exceptional customer services, information about our products, services and company policies. Check in, check out, handle any request in a timely manner, data entry, filling and record-keeping.

  • General Accountant

    Aug 2018 - Dec 2019

  • Accounts Receivable Clerk

    Jul 2017 - Aug 2018

  • Accounts Receivable / Income Auditor

    Dec 2016 - Jul 2017

  • Reservation Agent/ Accounts Receivable

    Dec 2013 - Dec 2016

  • Reservation Agent

    Sept 2013 - Dec 2013

  • Front Office Agent

    May 2013 - Sept 2013
• 

  Courtyard by Marriott Aruba Resort

  Dec 2019 - Dec 2022

  General Accountant

  Prepare both monthly and yearly financial reports, overseeing payroll processed, including calculations,and deductions, record income, expenses and adjustments transactions, reconcile bank statements, resolving discrepancies in financial reports.

• 

  Embassy Suites by Hilton Aruba Resort

  Jan 2023 - now

  Create invoices, reconcile payments, and monitor overdue payments with a proactive follow-up approach. Communicate with customers regarding their accounts and transactions, record month-end journals, reconcile payments, and assist with guest inquiries in a timely manner to ensure a positive and satisfactory experience.

  • Senior Finance Coordinator

    Mar 2024 - now

  • Finance Coordinator

    Jan 2023 - Mar 2024