Zack Fowler

Experience

• 

  CPI Security

  Oct 2020 - Feb 2021

  Inside Sales Representative

  During this role I created and maintained a robust pipeline through the Salesforce CRM Platform and contributed to the sales database using other systems such as Microsoft Office (Excel, Word, PowerPoint, Outlook, and OneNote). Inbound, cold calling, prospecting, and warm leads were the ways I engaged with customers throughout the sales cycle. I collaborated directly with sales managers, outside sales, and technicians to ensure these opportunities were converted into sales or confirmed appointments. It was essential that I communicated with customers frequently to verify that the services provided were satisfactory and ensure the products were exceeding expectations after the sale. This role required strong communication and listening skills as you had to actively listen to customers’ needs and desires and provide a consultative and persuasive sales approach. Show less

• 

  Atlas Copco

  Feb 2021 - now

  Currently, I am a product marketing manager for the Industrial Air division of Atlas Copco. My product line includes; our oil-injected rotary screw compressors, scrolls, and oil-free water-injected air compressors.I develop and implement informational presentations and product launches for our sales teams. Support the sales teams' daily inquiries so they have all the information needed to succeed in the field. Review competitor positions and develop competitor comparisons to determine market segments and competitive pricing. Create part numbers and pricing through SAP to generate quotes and place machine orders. Monitor minimum balances, stock availability, and aging equipment through Power BI to push revenues. Show less In this position, I managed a $17,000,000 service plan portfolio for the central region within our operating systems. We used programs such as C4C, SPI, SAP, COPS, and IQ2 to build and renew quotes for existing and new customers. Power BI was used daily to run reports and see what renewals were coming up for the month. The program was used to view revenues, One2One, and contract trends. I contacted the customer via email and phone to ensure that the contract was renewed on time before the current purchase order expired. After joining the CTS central team, the on-time renewal rate increased for service contracts by +7% in 2021 and +9% in 2022. In the last year, the service plan portfolio grew by +12% in the central region. Show less

  • Product Marketing Manager

    Jun 2023 - now

  • Contract Renewal Specialist

    Feb 2021 - May 2023