Kate Lampert

Experience

• 

  LA Galaxy

  Jun 2011 - Jan 2013

  Assisted with entertainment promotions (t-shirt/scarf tosses, prize giveaways, trivia contests, etc.); acted as brand ambassador responsible for meeting, greeting, and interacting with fans. Also represented the LA Galaxy organization at various events and appearances throughout the community, with particular emphasis on grassroots mobile marketing, fan development, and community/non-profit events. Assisted the Community Development Department's programs and initiatives, community ticket program (Kicks for Kids), assisted with responding to donation requests, and assisted with other special events organized by the Community Development Department.

  • Brand Ambassador

    Jan 2012 - Jan 2013

  • Community Relations Intern

    Jun 2011 - Jan 2013
• 

  Red Bull New York

  Mar 2013 - Jun 2013

  Inside Sales Representative

  Primarily responsible for selling season, partial and group tickets via telemarketing, electronic mail, fax and other communication means. Also serviced accounts, worked all regular season games performing various duties ranging from fan services, operations to marketing activation.

• 

  Los Angeles Dodgers

  Jan 2015 - Mar 2015

  Inside Sales Representative

  Directly worked with LA county residents to purchase full season, mini plan, and group ticket packages. Volunteered for marketing and promotional events including fan giveaways, fan appreciation, and out-of-office events around the surrounding areas.

• 

  Global Equity Finance

  Feb 2016 - Aug 2018

  Created different loan programs for clients by reviewing and analyzing financial documents, credit reports, and property evaluations. Processed and applied mortgage loan compliance and regulatory guidelines to ensure file completion throughout underwriting processes. Maintained relationships with lender account executives, loan officers, and other real estate professionals.

  • Senior Program Analyst

    Apr 2017 - Aug 2018

  • Appraisal Coordinator

    Feb 2016 - Apr 2017
• 

  University Southern California

  Aug 2017 - Dec 2017

  Game Operations & Media Credentials Intern

  Assisted in set-up and tear down of game preparation (i.e. game-day signage, gate arrangements, stadium/field set-up.) Assisted in providing credentials to VIP guests, media relations, game management staff, and other personnel. Directly reported to the Associate Athletic Director, Assistant Director of Game Management and Operations, and Graduate Assistants.

• 

  San Diego Legion

  Apr 2018 - Jun 2018

  Game Operations and Guest Relations Intern

  Worked directly with all members of the organization for the team’s debut season Acted as a liaison for guests (primarily season ticket holders) and game events. Helped organize and set up game preparation for all home games.

• 

  University of Alaska Anchorage

  Nov 2018 - Jun 2020

  Box Office / Marketing Manager

  ● Managed a team of 6 student workers● Facilitated all event operations from a ticketing perspective – prepared within a computerized ticketing platform charting by section, row, and seat number.● Communicated all ticketing operations to promoters, university staff, arena staff, and more. ● Reconciled daily sales and event settlements including box office payroll labor, event ticketing revenue, and university athletics revenue● Created promotional strategies for all events held at the Alaska Airlines Center● Devised and executed ideas for marketing tactics and posts for Facebook, Instagram, and Snapchat for the Alaska Airlines Center ● Reviewed and selected the University’s Spectra Scholarship, a $1500 scholarship given to two students interested in venue or event management. Applications included an essay and interview process. Show less

• 

  Guild Mortgage

  Jul 2020 - Aug 2022

  Senior Loan Processor

  ● Practiced detailed data review and entry to determine clients’ loan approvals, directly contributing to branch’s most successful year with $100 million in revenue● Processed residential mortgage loans through intensive production● Reviewed and verified supporting documentation with utmost integrity to ensure it is satisfactory for investors for funding● Primary point of contact for clients, realtor professionals, underwriters, compliance, outside vendors, and operations team to ensure tasks were completed within a timely fashion● Took complete ownership of a file’s cycle time while maintaining proper compliance with underwriting, government, and investor guidelines ● Trained incoming employees on corporate mandated processes and procedures Show less

• 

  Anchorage Wolverines

  Jul 2022 - Dec 2022

  Director Of Business Development

  In this role, I help strategize and build new business opportunities through local and corporate sponsorships in the Anchorage community and beyond. My goal is to expand the Wolverines brand across Alaska, and establish a positive rapport within the North American Hockey League. After an incredible inaugural season, it’s my job to help find new sales and marketing avenues to help bring revenue to this incredible organization. My other skills include:● Help create and identify new business strategies to bring in revenue streams for the organization● Communicate weekly with team owners to convey objectives and opportunities on all business efforts● Collaborates, creates, and manages all content and strategy for team social accounts and press releases● Increased Facebook Engagement by 431% within first 90 days of managing social platforms; increased Instagram Engagement by 315%● Identifies and coordinates community opportunities for the team and organization● Builds and manages pipeline of customers and supporters within Anchorage area● Implemented a new ticketing platform allowing for new real-time metrics including revenue for each event, building a new customer database, unique ticket packaging bundles, and more ● Maintains positive rapport with North American Hockey League executives● Additional skills: Adobe Photshop, Meta Business, Keap, Buffer, Canva, Square Show less

• 

  State of Alaska

  Apr 2023 - now

  In this role, I oversee the development, implementation, and administration of Alaska’s driver's license program. This includes managing staff, ensuring compliance with regulations, coordinating with other departments or agencies, developing policies and procedures, overseeing customer service initiatives, and implementing technology solutions to improve efficiency and security within the program. I also analyze data and trends related to driver's licenses and other DMV operations to help make recommendations for improvements or changes for the Division. Show less

  • Driver Services Program Manager

    Feb 2024 - now

  • Administrative Officer

    Apr 2023 - Feb 2024