Peter Alvis

Experience

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  Sofitel

  Jul 2013 - Sept 2014

  Duty Manager of the nightActing Shift LeaderProducing and circulating End of Day reports to appropriate Head of Departments One year internship3 months - Kitchen3 months - Crystal Lounge Restaurant6 months - Reception

  • Night Auditor

    Aug 2014 - Sept 2014

  • Internship

    Jul 2013 - Jul 2014
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  Great Harbor Yacht Club

  Jun 2015 - Aug 2015

  Dinning Room Captain

  Seasonal workIn both the casual & fine dinning restaurants

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  The Savoy

  Jun 2016 - Dec 2019

  Kaspar’s at The Savoy Restaurant & Thames Foyer Afternoon Tea- Understanding/Analysing/Presenting P&Ls to Hotel Manager and Finance Team- Menu Engineering and Pricing Strategy- Work Life Balance of the Team- Concept Engineering and Execution- Recruitment- Forecasting- Training of Students on internships, Post Graduate Students & Junior Leaders- Working on Post Mortems for future success of business- Highest Leading Quality Assurance score in F&B division- Succession Planning- Responding Guest Feedback on all platforms in a timely manner- Cutting bottom line during periods of low business to protect the GOP Show less Restaurant Supervisor - Kaspar's at the Savoy (7 months)- Rotas- Overtime management & holiday planner- Concept creation- Group booking management & REVPAS management- Table & colleague allocation for service- Ensuring the smooth running of a shift and enabling the seamless transition between services in an all-day dining venueSimpson’s In the Strand Dining Room Manager Responsibilities (6 months)- Part of the re-opening team of London’s second oldest restaurant- Creation & Implementation of SOPs/ Overtime sheet/ Training manuals/ Food & Beverage Pick up charts- Ensuring guests departed the restaurant with a fond & unique memory - Responding to guest’s complaints in a professional manner that will ensure their return. - Setting Widely Important Goals for team members to contribute to the overall goals of the department (Colleague, Brand & Guests)Thames Foyer Restaurant Supervisor Responsibilities (6 months)- Creation of Problem solving case studies to create sense of empowerment to colleagues- Ensuring the smooth running of a shift and enabling the seamless transition between services in an All-day dining venue- Host/ServerBack of House Supervisor Responsibilities (6 months)- Steward for all the Restaurant venues and Banqueting areas- Kitchen Porter- Running briefings - Management of Hotel wide requisitions- Inventory stock taking of the hotel’s asset store- Inventory stock of the all the hotel’s Chinaware, Glassware & Silverware Show less

  • Assistant Restaurants Manager

    Jul 2018 - Dec 2019

  • Summit Leadership Development Program

    Jun 2016 - Jul 2018
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  Corinthia London

  Dec 2019 - May 2021

  - Liaising with department heads - First point of contact for event organisers - Developing and maintaining long term, strategic relationships with clients - Driving events sales - Planning and executing revenue targets for in house events - Maintaining communication in person, via email and phone - Ensuring customer satisfaction - Managing and training staff - Developing and communicating plans for events - Negotiating budget and event plans with clients and stakeholders Show less

  • Lounges Manager

    Jul 2020 - May 2021

  • Assistant Banqueting Operations Manager

    Dec 2019 - Jul 2020
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  L'Escale Resort Marina & Spa

  May 2021 - Mar 2022

  Operations Manager

  - Responsible for overseeing the performance of the Rooms and Food & Beverage Division of the resort.- Provide a professional, advisory, and executive support service to the General Manager to assist in meeting the strategic goals of the resort.- Develop and implement Food and Beverage promotions, strategies, and special events in conjunction with the Executive Chef, Food & Beverage Manager and Sales Manager.- Providing timely and constructive feedback to all direct reports as and when required either formally or informally.- Monitor and maintain operation & overhead cost in order to maintain maximum revenue to the organization.- Created and incorporated the hotel wide beverage program Show less

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  Asia Pacific Superyachts

  Apr 2022 - Aug 2023

  General Manager

  - Management post reporting to the Managing Director of Hunt, Deltel & Co. Ltd. - Pioneered the launch of a high-end superyacht support service in partnership with the Asia Pacific Superyachts International Brand Franchise.- Implemented a dual revenue strategy by negotiating a flat service fee to clients & applying a 10% commission fee on all activities handled on their behalf whilst also securing an additional 10% commission from suppliers to direct all activities to their business, significantly increasing the business’ profitability.- Representing the brand at the Monaco Yacht Show 2022- Liaised with International Royalty guests to ensure discretion, security & privacy whilst managing their Superyacht arrangements. Show less

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  Indian Ocean Lodge

  Aug 2023 - now

  Resident / Resort Manager

  Mason’s Travel Hotel Group (Indian Ocean Lodge, Carana Beach Hotel & Denis Private Island)- Senior Management post reporting to Owners and Board of Directors. Overseeing all operational departments, ensuring guests satisfaction, overseeing marketing efforts and maintaining compliance with all employment laws as well as H&S regulations. Total headcount of 70 colleagues.- Pre-Opening Resident Manager of the Indian Ocean Lodge, Praslin spearheading the rebranding to a luxurious 4-star concept with 32 keys. Opened as of October 2024.- Weekly meetings with Project Manager, Contractor, Architect, MEP & Subcontractors.- Carana Beach Hotel, Mahé (sister property) 40 keys, 4 star Boutique Hotel Task Force. Assisting/overseeing Food & Beverage service team as well as culinary team in the absence of Food & Beverage Manager & Executive Chef. Total headcount of 50 colleagues.- Achieved above budget revenue for Food & Beverage at Carana throughout the 2024 year and Indian Ocean Lodge throughout 2025.- Improved Guest Service Survey results as well as increased frequency of named colleague reviews on all platforms including Tripadvisor.- Successfully transitioned both resorts to a compulsory Half Board dining basis- Successfully transitioned both resorts from Fidelio PMS to Opera Cloud. Show less