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Moeed Durrani

Moeed Durrani

Shift Supervisor Rx

location of Moeed DurraniWashington DC-Baltimore Area

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  • Timeline

  • About me

    Technology Consultant at Qualtrics

  • Education

    • George Mason University

      2019 - 2021
      Bachelor of Science - BS Information Systems and Operations Management

      Activities and Societies: The National Society of Collegiate Scholars

  • Experience

    • CVS Pharmacy

      Mar 2019 - Oct 2019
      Shift Supervisor Rx

      • On-floor Supervisor in charge of promoting CVS Customer Service Culture. Solved escalating customer-related issues and trained incoming employees while ensuring smooth operations and decorum on the work floor.• Submitted orders and accepted deliveries from various merchandisers to maintain a fully stocked backroom.

    • Kohl's

      Jan 2020 - Oct 2020
      Sales Associate

      • Fulfill customer needs by processing transactions• Ensuring customer loyalty by opening Kohl’s charge• Processing returns from Amazon• Maintaining 100% success rate for sorting/auditing of boxes

    • Public Storage

      Jan 2021 - Aug 2021
      Relief Manager

      • Provided superior customer service by showcasing staged units and presenting lease agreements to customers.• Conducted daily physical storage unit inspections (700-1400 units) across 11 locations in the DMV.• Audited delinquent customer accounts and assisted District Manager and Delinquent Tenant Management Specialist in posting units up for auction sales.

    • Clarabridge (acquired by Qualtrics)

      Nov 2021 - Dec 2022
      Associate Business Consultant

    • Qualtrics

      Dec 2022 - now

      • Technology Consultant

        Mar 2024 - now

      • Senior Specialist, Technical Account Manager

        Dec 2022 - Mar 2024

  • Licenses & Certifications