Jeni Do Carmo

Experience

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  Audiences Unlimited, Inc.

  Sept 2004 - Jun 2006

  Studio Audience Page

  • Greeted and sat audiences for sitcoms filmed at various studios throughout the Los Angeles area (WB, Universal, CBS Radford, Walt Disney).• Ushered audiences and escorted talent at live, televised Award Shows (AMAs, People's Choice, SAG).

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  The Walt Disney Company

  Nov 2004 - Jan 2007

  Substitute Classroom Assistant
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  Disney General Entertainment Content

  Jan 2006 - Jun 2006

  Administrative Assistant, Casting (ABC)

  (After completing a 2005 summer internship, I was asked to return to assist during the 2006 Pilot Season)• Maintained calendars and files for three Managers; occasionally filled in for Executive Assistants to VPs• Assisted with research for special projects such as the Diversity Showcase • Ran Casting Sessions/Tests • Created demo reels and dubbed/logged sessions

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  Maxim Healthcare Staffing

  Jul 2007 - May 2008

  Compliance Assistant

  • Brought the branch office up to compliance within 2.5 months, achieving a 99.5% on our Internal Audit; prepared the branch office for JCAHO certification.• Guided applicants through the application process, ensuring that all paperwork was completed.• Managed the pre-employment process required for all applicants: ran background checks, verified professional licenses, performed reference checks/employment verifications, administered assessment tests, ensured that all nurses/medical professionals had all the required credentials per Maxim, state and national policies, and ensured that all necessary paperwork was complete prior to hire. • Maintained 75+ external employee personnel files which included tracking expiring employee credentials and ensuring that the employee either renewed credentials or was inactivated. • Composed the monthly branch newsletter Show less

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  Time Warner Cable

  Sept 2008 - May 2012

  • Managed and assigned departmental requests and inquiries to appropriate units• Tracked department productivity metrics and compiled data into monthly reports• Coordinated the Semi-Annual MVR Audit (3600 employees) and processed ongoing Safety MVR requests• Assisted with auditing employee Courtesy Accounts (6500 accounts)• Reviewed and graded applicant background checks in the absence of the HR Operations Manager• QC'd work completed by the team, ensuring that errors were corrected and processing was consistent• Increased efficiency and consistency by creating checklists and worksheets for the team to use• Partnered with IT to replace our Courtesy Cable forms with an online ticket system, enabling employees to submit requests electronically and our department to more effectively track items received/processed Show less • As On-boarding Administrator, monitored and assisted candidates through the pre-employment process ensuring that background checks, drug screens and paperwork were submitted in a timely manner; worked closely with third-party vendors to ensure that results returned by target start dates• Tracked on-boarding progress for daily reports sent to Talent Acquisitions and Employee Relations • Provided feedback and communication to candidates (including rescinding offers)• Ensured that new hire data loaded into the HRIS database (PeopleSoft) accurately from BrassRing and that I-9 verifications were completed by field HR Reps within three business days• Trained new team members in the On-boarding process and created Learning Guides for their use • Entered employee data changes, corrective actions, and rehire eligibility in the HRIS database (PeopleSoft)• Prepared promotion, transfer and restructuring Offer Letters• Processed Education Assistance (EA) submissions • Created an EA Guide and Sample Packet to help simplify the EA application process for employees• Processed employee Courtesy Cable requests for installations, transfers, changes and credits in CSG Show less

  • Specialist, HR Operations

    Nov 2011 - May 2012

  • Lead HR Operations Specialist

    Sept 2010 - Nov 2011

  • Coordinator, HR Operations (previously Employee Services)

    Sept 2008 - Sept 2010
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  Chapman University

  Nov 2012 - Feb 2015

  Human Resources Assistant, HRIS and Compensation (Limited Term)

  • Assisted the AVP of HR Systems, Employment & Compensation and HRIS Manager with projects• Processed employee data changes and new hire information • Created and maintained personnel files, including electronic files scanned into the digital file system• Assisted with the coordination and execution of various annual Staff Summit/Appreciation events

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  Roth Staffing

  Mar 2015 - Apr 2016

  Human Resources Support Specialist

  • Managed the onboarding process for new internal employees • Reviewed candidate background checks and created Offer Letters for candidates• Processed new hire data in the HRIS database• Assisted with payroll processing for in-house, temporary employees• Completed Verifications of Employment (VOEs) for internal employees• Created an I-9 Completion "How-To" Guide for field coworkers to aid in compliance efforts • Conducted phone exit interviews

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  Chapman University

  Apr 2016 - now

  • Compile a variety of scheduled and ad hoc reports for HR colleagues and departments across campus• Compile and transmit all Benefits-related reports to vendors and internal Benefits team members • Process highly confidential employee data changes and employment verifications• Data Management (position creation, data cleanups, mass data loads, testing)• Manage the administration of new hire training through our LMS system, EverFi• Train HR Team members on how to use our HRIS systems; troubleshoot issues • Train the HR Processing Team in HRIS transactional processes; provide ongoing guidance• Create training and reference guides to assist with learning after one-on-one training• Co-managed the Personnel File Digitization Project, ensuring all files uploaded to the digital file system• At the on-set of the COVID-19 pandemic, designed digital processes to keep business operating remotely• Active participant in the committees that plan and execute HR events for Staff on campus • Draft and edit communications as needed, including the President of the University’s 2022 Staff Summit Speech, marketing and promotional materials for events, promotional videos for the Leadership Development Team, and new hire welcome emails• Managed the Voluntary Terminations process while a colleague was on LOA, which included acting as a liaison between Employee Relations, HRIS, Payroll and the employees/supervisors involved. Successfully implemented process improvements, which resulted in a better experience for all parties involved. Show less

  • Employee Care and Relations Administrator

    Aug 2022 - now

  • HR Data Specialist

    Apr 2016 - Aug 2022