Jacob Kent

Experience

• 

  University of Arkansas

  Aug 2017 - Dec 2018

  Guest Services

  - Work for over 100 suite holders from companies like; Tyson, JB Hunt and Walmart- Help coordinate a variety of tasks to help large events like SEC football games flow smoothly

• 

  Field Agent

  Apr 2018 - Mar 2020

  - Build projects to provide clients with actionable data and set Agents up to succeed- Manage projects to ensure a high completion rate and healthy margin- Review and clean all data received before sending the final data file to clients- Tasked with finding ways to strengthen data quality across the company- Generate new ideas that could improve current business processes- Created an image classifier to amplify photo review - Manage a team of 1-3 part-time colleagues working nights and weekend to ensure deadlines are met - Communicate with thousands of Agents across the United States using the Field Agent App - Analyze Agent response data for consistency, logic and completion- Balance being the best advocate for Agents while ensuring all data is collected properly for clients

  • Project Management Intern

    May 2019 - Mar 2020

  • Agent Services Ambassador

    Apr 2018 - May 2019
• 

  Modthink Marketing

  Mar 2020 - Jun 2020

  Junior Analyst

  - Implement agile marketing to tackle unique business problems- Utilize Google Data Studio to create dashboards for key marketing metrics - Deliver weekly reports to clients discussing current trends and providing insights for the future

• 

  NielsenIQ

  Jun 2020 - now

  • Associate Client Manager

    Apr 2022 - now

  • Technical Analyst

    Jun 2020 - Apr 2022