Adarsh Shukla

Experience

• 

  KIRAN UDYOG INDIA PRIVATE LTD

  Nov 2013 - Sept 2015

  Quality Assurance

  To handle complete shift & ensure 100% adherence of process as per control plan for quality product.➢ To ensure in process inspection at PDC stage.➢ To ensure FPA (First part approval) & PIR (Patrol inspection report) as per process control standard.➢ Process & Product Audit as per plan.➢ Release NCR (Non-conformance report).➢ Product cut section analysis for blow holes & porosity as per process control standard.➢ To verify line rejection on daily basis & prepare monthly rejection analysis report.➢ To implement countermeasures with production department against non-conformity.➢ To achieve KPI & Kaizen target.➢ To maintain 5S on the shop floor (Respective area) Show less

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  Opinio

  Oct 2015 - Jan 2017

  Hub Manager

  EXPERIENCE IN HYPERLOCAL BUSINESS LOGISTICS.• Launched the operations in Delhi Zone of NCR assumed full P&L responsibility.• Established a premium service initiative that controlled demand-supply gap and enhanced quality of service for international brands like Pizza Hut, McDonalds, KFC etc. • Reduced delivery fleet attrition by 30% leading to 80% retention rate from the baseline of 50%. • Led the team in crossing figures of 2k in Delhi area with in 4 months of launch.Engineered and successfully executed Delhi area of a new engagement policy for all the delivery partners, which effectively reduced the cost per delivery without affecting the growth.• Strategic planning and setting up of new Hubs across the city.• Launching of operations in Delhi (With Delhivery)• Developing and implementing Standard Operating Procedure at the Hubs.• Maintained top service levels in delivery industry by strategic planning and deployment of fleet and monitored the same regularly via developing KPIs and taking actions in cases where there is dip. • Controlling 2 Hubs with manpower of more than 300 blue collar employees.• Recruit and Manage executives and blue collared employees and ensure a healthy and efficient work environment. • Analysing day to day area performance based on raw data and observing the trend to identify inefficiencies and making recommendations for process improvements.• To conduct improvement workshops in other hubs to implement lean principles.• To work in coordination with the Tech team to develop Technical solutions for effective operations.• Working in close proximity with Sales and Recruitment.• Successfully managed the transition to “Partner model” from fixed salary model thereby reducing the CPD by a margin of 50/- Rs. See less Show less

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  Swiggy

  Feb 2017 - Jul 2020

  - Oversaw ~2X order growth in Noida.- Reduced SLAs, attrition and increased compliance as well as serviceability (>99%).- Part of a new payout project basis demand and supply.- Able to analyse and pull out complex data from SQL for better analyses and forecasting.- Managing a fleet of over 800 riders directly.Responsible for order fulfillment, logistics and customer experience.

  • Area Operations Manager

    Nov 2019 - Jul 2020

  • Senior Fleet Manager

    Apr 2018 - Oct 2019

  • Fleet Operations Manager

    Feb 2017 - Mar 2018
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  Venugram Fit Agro Pvt Ltd.

  Sept 2020 - Apr 2021

  Regional Business Head
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  Vogo Automotive Pvt. Ltd.

  May 2021 - Jul 2021

  Associate Operations Manager
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  Swiggy

  Sept 2021 - now

  • Operations Manager

    Oct 2023 - now

  • Area Operations Manager

    Jul 2022 - Oct 2023

  • Area Operations Manager - Control Tower

    Sept 2021 - Jun 2022