Saifur Rahman

Experience

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  RAKBANK

  Jan 2007 - Mar 2012

  Credit Operations Executive-mortgages

   Responsible for handling resale transaction for mortgage borrowers and other related activities with the developers. Preparing the Banking Arrangement letters and various other documents related to the sanction of the file. Preparing the Security documents within approval terms and conditions. Coordinating with sales, liaison with developers, post disbursal activities. Responsible for processing and preparing documentation for Title deed and Mortgage deed Registration with Dubai Land Department. Overall the purpose is quick processing and good customer service. Show less

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  Barclays

  May 2007 - Jan 2012

  Credit Admin Analyst-Mortgages

  Designing various resale procedures with approved developers and handling resale and mortgage transactions.2. Responsible for covering all major components of mortgage management within Credit Administration including transfers, registrations, liaison with various developers, Land department / Government agencies etc. inter-departmental liaising as well as undertaking clients.3. To ensure total quality management and control is established throughout the process.4. To identify areas where process/policy is not being implemented appropriately and takes immediate reparative action as well as suggests improvements and alternatives.5. Monitor transfer/registration of mortgages and manage the ongoing servicing needs of the portfolio.6. Develop, manage and maintain relationships with Mortgage advisor sales force, Credit Risk as well as Developers and Brokers etc.7. Responsible to produce legal compliant and technically appropriate Guarantee letters, Authorization letters, Consent to mortgage and other required documentation as required by respective organizations / bodies / authorities and also making recommendations / modifications to minimize risk to the Bank. Show less

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  United Bank Limited

  Feb 2012 - Sept 2014

  Relationship Manager

  1. Maintaining relationship with allocated Mortgage customers.2. Point of contact for allocated and walk-in Mortgage customers for queries and issues relating to the Home Loan Product.3. Ensuring compliance with all procedural and documentation requirements.4. Follow-up with Mortgage customers falling in Bucket 1 though emails, phone calls and visits (if necessary).5. Monitoring insurance due dates and following-up with Mortgage customers.6. Coordinating with Developers regarding status and progress of under construction projects.7. Visiting Developers and off plan projects to keep track of progress. Show less

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  Royal Bank of Scotland

  Feb 2015 - Apr 2015

  Fraud Advisor

  • Investigate cases of fraudulent claims of customers.• Liaising with customers and retailers about transactions on their accounts.• Contacting customers once decisions are made on their fraudulent claims.• Preparing and sending out deceleration letters to customers and retailers• Checking for chargeback rights with retailers. • Use of RBS systems i.e. Data Navigator, GACM and Backoffice to check and investigate about the fraudulent transactions.

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  Essex Partnership University NHS Foundation Trust

  Mar 2021 - Feb 2024

  Bank clerical

  Covid vaccination programme

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  Aurega Group

  Sept 2023 - now

  Commercial Manager

  Internationally Recognized Non-Alcoholic Beverage and Food ExporterExperienced and accomplished professional with a proven track record in exporting non-alcoholic beverages, food, and confectioneries to the US, UK, and global markets.Established in specializing in non-alcoholic beverages and confectioneries.Developed a diverse product portfolio to cater to varied tastes, preferences.Identified and capitalized on lucrative export opportunities by tailoring strategies to match the unique characteristics of each target market.Ensured the highest standards of product quality and consistency to meet international regulations and customer expectations.Streamlined export processes through efficient logistics management and strategic partnerships, minimizing transit times and optimizing transportation routes.Provided expert consultation to clients on export operations, regulatory compliance, and market trends.Key Achievements:Successfully expanded export operations to the US, UK, and other global markets, establishing Aurega group exports as a trusted supplier of non-alcoholic beverages and confectioneries.Fostered long-term relationships with clients and partners based on excellence, integrity, and customer satisfaction.Facilitated the growth and success of businesses seeking to expand their export operations by delivering high-quality products and expert guidance. Show less