
Megan Jones
Applications Officer Commercial Cards

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About me
Senior Customer Support, CAC Gas & Instrumentation
Education

Merrylands High School
-HSC
Experience

Westpac
Jan 1989 - Jan 1991Applications Officer Commercial CardsProcessing of applications for Commercial/Corporate Cards Nationally.

Westpac
Jan 1995 - Jan 2003Team Leader for Autopay, Correspondnce, Branch Errors and Reconciliations, Private Bank Credit Cards. Team Leaer of Autopay & Branch Errors & Reconciliations Team Leader for Correspondence for credit card queries & for the GM Card from Holden Customer Service Team. Team Leader for Commercial Card Phone Line & also backup for Correspondence, Applications & reconciliations Team Leaders Answer all correspondence relating to Commerical Cards, relieve Team Leader when required.
Team Leader Service Support
Jan 2001 - Jan 2003Team Leader Customer Support
Jan 2000 - Jan 2001Team Leader Correspondence
Jan 1998 - Jan 2000Team Leader Commercial Cards
Jan 1995 - Jan 1998Correspondence Officer Commercial Cards
Jan 1995 - Jan 1998

Catering Industries
Jan 2003 - Jan 2007Manager - Johnson & Johnson Staff ShopRespondible for the smooth running of the Staff Shop located within the Head Office of Johnson & Johnson Medical at North Ryde.

Eaton
Mar 2007 - Jul 2015Customer Service & Procurement for the Cooper Safety Divison of Eaton. Responsible for the smooth running of the Customer Service team. All aspects of Customer Service, including but not limited to - processing orders, customer returns, credits and debit adjustments, customer backorder reports, divisional backorder reports, export.
Internal Sales & Purchasing, Safety Division
Jan 2013 - Jul 2015Team Leader Customer Service, Cooper Electrical Australia
May 2011 - Dec 2012Customer Service Representative, Cooper Electrical Australia
Mar 2007 - May 2011

CAC Gas & Instrumentation
Jul 2015 - nowCustomer Support
Licenses & Certifications

Customer Service level III/IV Certificate
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