Juliet James

Juliet James

General Manager

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  • Timeline

  • About me

    General Manager at 805 RESTAURANTS

  • Education

    • Alison

      2014 - 2015
      Associate's degree Hospitality Administration/Management
    • Alison

      2014 - 2015
      Associate's degree Hospitality Administration/Management
    • Qualms Consult Ghana

      2009 - 2010
      HSE Training Certification HACCP Basic Applications

      Activities and Societies: Basic Standard Food & Beverage Service & Culinary Training,Train the Trainer for Managers & Supervisors, HSE Training Certification,HACCP Basic Application,Customer Service Trainiing,Self Employment Workshop,

    • Alliance francaise Accra Ghana

      2003 - 2005
      Certificate in basic french language French Studies
  • Experience

    • 805 RESTAURANT

      -
      General Manager
    • Ryans Irish Pub

      Sept 2003 - Jan 2005
      Bar Attendant

      Maintain personal cleanliness and that of the bar at all times,maintain daily log book and implement control measures to all bar beaverage,take food and drinks orders from guest,proposing the specialties of the day and using suggestive selling to increase revenue.

    • Club 101 Roppongi

      Feb 2005 - Jan 2006
      Bar Attendant

      Maintained personal cleanliness and that of the bar at all times,flexible to work when requested,responsible for cash transaction behind the bar,provide drinks as requested by the waiting staff,follow the opening and closing side work,set up and breakdown duties to the defined standards as laid down by the training manuals,inform the manager immediately of any customer dissatisfaction,so that corrective action is taken.

    • Chill Out Night Club

      Jan 2006 - Jun 2007
      Bar and Restaurant Supervisor

      responsible for bar and restaurant cash transactions during the shift,motivate staff to maximize proficiency,order guest supplies and restaurant supplies from the stores,constantly train the waiters/waitresses on the job and ensure improvements in their skills to provide a service to achieve higher guests satisfaction,maintain restaurant and bar inventory accurately,conduct daily briefing,allocation of duties and scheduling of staff,

    • Kots catering Nig Ltd

      Sept 2007 - Oct 2010
      Operations Manager

      Lead,direct,motivate a diverse work group. Handle all guests special requests with urgency,event management,marketing,out door catering,flight catering

    • Rhapsody's Flavours of Life

      Apr 2013 - now
      Floor Manager

      Responsible for overseeing the Efficient Runing and Profitability Of The Restaurant And Managing The Employees.Recruiting & Training. Promoting and Marketing the Business.Problem Solving. Manage 160 Seat,including the Bar & The Restaurant. Oversee All Areas Of Operations On The Floor.Ensuring Effecient Service,Event Planner,Teamwork, Taking Reservation,Increase Sales And Maintaining High Standard of Service.

    • Foods Inn

      May 2015 - now
      Site Manager
    • Champs Sport Bar & Grill

      Aug 2015 - Apr 2016
      General Manager
    • BrandLab Media

      Jul 2022 - now
      General Manager
  • Licenses & Certifications

    • HSE Training Certification

      Food Safety Consultant
      Apr 2010