Manpreet Dhanjal

Experience

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  Zocdoc

  Feb 2013 - Nov 2015

  Partnered with US-based engineering divisions to architect and refine algorithms focused on computing churn rates and enhancing data analytics. Spearheaded the creation of a comprehensive QA suite, encompassing over 200 test scenarios, to bolster data accuracy. Managed feedback loops and orchestrated dashboard designs to provide a holistic view of process efficacy, enabling targeted bug assignment. Mastered comprehensive RPA solutions. Engineered and administered over 100 automation robots utilizing Kofax RPA, seamlessly integrated with SQL backend. Orchestrated the deployment and scheduling of these robots to process millions of records from web and document sources, ensuring standardized delivery to the central database. Employed Agile methodologies to optimize daily operations and project deliveries.

  • Senior Data Automation Engineer

    Oct 2014 - Nov 2015

  • Data Automation Engineer

    Feb 2013 - Oct 2014
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  Calvo Consulting Corp.

  Jul 2016 - Dec 2016

  Technical Solutions Consultant

  Architected and implemented sophisticated proof-of-concept solutions to cater to potential clientele in the Intelligent Document Processing sector. Through the incorporation of continual feedback loops, innovated a best-in-class document extraction algorithm, proficient in universally extracting data from PDFs. The accomplishments of these initiatives paved the way in establishing a new specialized department at Shoregroup.

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  Shore Group Associates

  Jan 2017 - Apr 2019

  Technical Contributions:- Led engineers in developing an automation infrastructure, extracting millions of data points from private market investment portfolios, significantly improving data accuracy and operational efficiency.- Developed Salesforce integration automated solution using SOAP APIs, ensuring real-time data updates, standardizing data, and reporting changes to the client's data hub, eliminating stale data.- Automated the download, categorization, and metadata extraction of documents, reducing manual processing time and effort by leveraging RPA and cloud-based solutions.- Implemented tailored business rules for each client, ensuring accurate data standardization and delivery in desired formats, enhancing client satisfaction.Leadership:- Led the creation and execution of the business process automation division, saving over $300K USD in operational costs through efficient automation solutions.- Hired, mentored, and trained an engineering team, ensuring continuous improvement and business continuity.- Contributed to architectural decisions and scaled the department from a team of three to three separate departments, managing two different teams with 10 direct reports, driving the successful onboarding of multiple automation projects.Technologies Utilized: AWS services, EC2, RDS (SQL Server), S3, SOAP APIs, Salesforce Dev APIs, Postman, Kofax RPA, JIRA, Python Show less Incepted the Intelligent Automation division, tailoring automation solutions to the private equity domain. Architected and coded 100% of the end-to-end automation pipelines that involved document retrieval and data extraction, standardization and delivery from structured and unstructured financial documents. Hired, managed and fostered a dynamic unit of 10+ data engineers leveraging agile and scrum frameworks. Revolutionized the client’s approach to embrace a data-centric development methodology, catalyzing substantial product advancements and amplifying metrics across user satisfaction, engagement, adoption, retention, and successful task execution. Show less

  • Solutions Architect

    Jan 2017 - Apr 2019

  • Team Lead

    Jan 2017 - Mar 2019
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  Forage AI

  Apr 2019 - May 2024

  Technical Contributions:- Engineered a sophisticated intelligent document processing cloud solution, processing millions of unstructured documents annually with over 99% accuracy and extracting >100 data points. - Utilized advanced Machine Learning algorithms and AWS services to automate data extraction, standardization, and delivery, reducing turnaround time from weeks to within a day. - Implemented tailored business rules for each client to ensure accurate data enrichment and delivery in any desired formats (JSON, Parquet, Excel, CSV, etc.).- Designed and led the development of a data hub using React, facilitating enhanced validation, human-in-the-loop real-time feedback and data integration for the DataOps team.- Developed an end-to-end document download and processing automation system, handling >0.5M documents annually, transforming processing time from weeks to within a day using Azure resources, boosting operational efficiency by 75%.Leadership & Program Management:- Scaled operations from hands-on development to managing a team of 10, ensuring seamless project execution and continuous innovation across diverse, complex projects.- Served as the primary technical expert for all B2B global clients (including Fortune 500) and internal departments, coordinating cross-functional efforts to deliver bespoke automation solutions. Successfully increased the client base to five and expanded the project portfolio to ten, driving >XM USD in ARR.- Implemented Agile methodologies, conducting Scrum ceremonies, including daily standups, retrospective meetings, and stakeholder sessions ensuring alignment and high-quality outcomes for all projects.- Reported to the CEO and collaborated to develop strategies, budgets, resource allocations, and manage SLAs, POCs, and contracts.- Conducted comprehensive reporting for each project, highlighting KPIs, successes, and areas for improvement to facilitate informed decision-making for clients and stakeholders. Show less

  • Career Break

    Jul 2023 - May 2024

  • Senior Manager

    Apr 2019 - Mar 2024
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  Elevation Gains

  Mar 2024 - now

  Writer

  I am a curious soul, on a relentless mission of continuous learning, exploration and deconstructing self-growth.I share simplified insights on topics like:- Growth Strategy- Accepting Change- Radical Candor- Building Culture- Team DyamicsOn the technical side, I cover latest and greatest in:- Digital Transformation- Data Engineering & AI- Business Process Automation- Project & Program ManagementSo you don't make mistakes that has already been made.And learn quickly and equip yourself with tried and tested tools and techniques.If you’d like these practical insights delivered directly to your inbox, you can sign up to my column “Elevation Gains” at manpreetdhanjal.substack.com Show less