Emma Shooter

111 followers

Greater Leeds Area

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Timeline
About me
Assistant Facilities Manager at The British Library
Education
- Tadcaster Grammar School
  -
- Tadcaster Grammar School
  1988 - 1993
Experience
- The British Library
  Jul 2009 - now
  General Facilities management including Contract management, Project Management and delivery. Experience delivering hard & soft FM. Help-desk, Troubleshooting, Customer Services.
  - Assistant Facilities Manager
    Nov 2013 - now
  - Desktop Support Technician
    Jul 2009 - Nov 2013
Licenses & Certifications
- Legionella for Cooling Towers & Responsible Person
  Dec 2015
- Personal License Holder
  Selby District Council
  Dec 2014
- BIIAB Level 2 Award for Personal License Holders
  BIIAB
  Nov 2014
- ITIL Foundation Certificate in IT Service Management
  ISEB Ltd
  Mar 2012
- IWFM Level 4 in Facilities Management
  Institute of Workplace and Facilities Management
  Jun 2021
- Certified Service Desk Analyst
  The Service Desk Institute (SDI)
  Dec 2010
- Prince2 Practitioner
  AXELOS Global Best Practice
  Mar 2014
- M6292 Installing & Configuring Windows 7 Client
  Microsoft
  Jan 2013