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John Bellows

John Bellows

Customer Service Specialist

Followers of John Bellows203 followers
location of John BellowsPortland, Oregon Metropolitan Area

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  • Timeline

  • About me

    IT Support Professional | Customer Service Focused Helpdesk Assistance | Advocate for User Empowerment and Tech Confidence

  • Education

    • University of California, Riverside

      1989 - 1993
      BA English and Journalism

      During the academic sessions, worked with student government as secretary and editor for campus newspaper.

  • Experience

    • Game Play Network (via Ajilon Employment)

      Aug 2021 - Dec 2021
      Customer Service Specialist

      • Troubleshooting account applications • Assisted new players in becoming familiar with the service •Wrote or edited outbound emails to inform players • Addressed customer phone calls or chat messages to troubleshoot account issues or familiarize users with the service

    • Nike WHQ (via Stefanini)

      Feb 2022 - Sept 2022
      Technical Support Associate

      • Trained new hires on essential software tools • Performed inventory checks for Nike employee devices and software • Carried out technical support and troubleshooting for software and hardware issues • Resolved printer and copier issues throughout Nike campus •Maintained local and remote printer server readiness

    • Trader Joe's

      Dec 2022 - Jan 2025
      Customer Service Advocate

      • Customer service • Initiated inventory receiving, cataloging, deployment • Performed regular online catalog access and updates • Engaged with customers for a meaningful shopping experience including product education

  • Licenses & Certifications