Gabriel Torres

Experience

• 

  Bank of America

  Sept 2007 - Sept 2012

  Responsible for the overall leadership, management and success of a Retail Banking Center Consistently exceeding customer experience goalIncreased banking center sales performance by 120%Reduced operational risk by 80%Managed all banking center associatesRegularly managed training and promoted associatesInterview and hire new associatesAdhered and enforced policy and proceduresSELECTED ACCOMPLISHMENTS:Built banking center to be number one in the market for customer service, sales performance and operations for 2 consecutive yearsHired, trained and promoted associatesFrequent received letters from customers expressing their satisfaction with the banking center.Organize volunteer activities in the community Show less

  • AVP, Banking Center Manager II

    Sept 2007 - Sept 2012

  • Assistant Manager Sales Associate

    Sept 2007 - Mar 2008
• 

  Hartford Granite and Marble Company

  Sept 2012 - Apr 2014

  Business Development and Project Manager

  Develop monthly projects for the production department.Measure the teams’ operations performance.Implement and managed commercial strategies to increase participation in the market.Reduce operating cost.Support the director in the decision making of prospect business.

• 

  Cencosud S.A.

  Mar 2015 - Nov 2015

  Head of Insurance Department

  Lead the insurance team to achieve the goals each month.Insurance advisor for a client baseBusiness support in the implementation of the companyResponsible for the department performanceBuild, develop and follow customer base.Develop strategies to motivate and grow associatesGenerate reports to take strategic decisions.

• 

  ICB S.A

  Aug 2016 - Jun 2017

  Ejecutivo Comercial

  Responsable de crear y mantener cartera de cliente. Tambien velar por la seguridad del vehiculo y la mercaderia dentro del mismo. Realizar depositos diarios de la venta generada.

• 

  Michelin

  Jun 2017 - now

  Account Manager