
Kyle Knell

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About me
Assistant Vice President, Project Manager at U.S. Bank | Commissioner at College Hockey South
Education

University of Nicosia
2013 - 2013Broadcast Journalism 4.0Over the summer in 2013, I studied abroad to Nicosia, Cyprus with the University of Tennessee's School of Journalism and took two classes. One of the classes I took was a journalism based writing class in which I created a website and wrote blogs about my trip abroad. The other class I took was a journalism based class in which I filmed and edited a documentary about a local popular dish called 'sheftalia'. The documentary followed the making of sheftalia, from a pig farm to slaughterhouse… Show more Over the summer in 2013, I studied abroad to Nicosia, Cyprus with the University of Tennessee's School of Journalism and took two classes. One of the classes I took was a journalism based writing class in which I created a website and wrote blogs about my trip abroad. The other class I took was a journalism based class in which I filmed and edited a documentary about a local popular dish called 'sheftalia'. The documentary followed the making of sheftalia, from a pig farm to slaughterhouse, from a slaughterhouse to a butcher shop, and from a butcher shop to a restaurant. Show less

University of Tennessee, Knoxville
2011 - 2015Bachelor’s Degree Journalism and Electronic Media major; Cinema Studies major; Business Administration minor GraduateBachelor of Science in Journalism & Electronic Media and a Bachelor of Arts in Cinema Studies with a minor in Business Administration.
Experience

Knoxville Ice Bears Professional Hockey
Dec 2013 - Aug 2021• Longstanding video production director and creative/technical collaborator between external agencies, internal clients and video production team• Transport, set up, and operate production equipment, including; cameras, audio, video switcher, and lighting for location and studio production• Determine which camera equipment is necessary and obtain equipment for shoots• Create and develop visual storytelling across multiple platforms, using photography and videography to inform, engage and entertain fan bases across the Southern Professional Hockey League (SPHL)• Film home games and stream footage online for viewers• Quickly create video packages and features on gameday that highlight the promotion and theme of the night• Design graphics and templates with Adobe Photoshop to be displayed for live streaming Show less
Production Director
Aug 2014 - Aug 2021Intern Video Editor
Dec 2013 - Aug 2014

Volunteer Productions
Apr 2015 - nowOwner / Director / Cinematographer• Advanced knowledge of HD cameras and videography, motion graphics and creative lighting techniques• Finalize video production, including editing, color correction and grading, as well as integration of audio and animation components while utilizing industry-standard hardware and software• Strong understanding of digital trends, cinematography and editing principles; with an ability to tell a cohesive story• Operate and maintain proper levels and calibration of cameras, audio and video equipment, and other production equipment• Manage projects from start to finish and see projects all the way through to customer satisfaction• Develop and create storyboards for documentaries and short and feature length films• Produce, direct, and edit 15-second and 30-second commercial spots and advertising for businesses• Collaborate closely with brides and grooms to create photographs and videos that make a lasting impression• Excellent skills in Adobe Creative Suite and Final Cut Pro Show less

U.S. Bank
Jul 2015 - now• Business Readiness Lead for Home Equity Cloud NetOxygen Project• Strategically use varying change management models and methodologies to help the business lines seamlessly adapt to upcoming changes• Partner with Business Analysts on design, prioritization and implementation of new features• Communicate with multiple business lines and key stakeholders on project management, subject matter and development of ongoing work• Work closely with Subject Matter Experts (SMEs) to gather updates, understand pain points for areas of skill up and build relationships• Evaluate process inefficiencies through implementation of time studies to ensure end users are using the system in the most efficient way possible• Report updates on program status to executive leadership and forecast ongoing program rollout plans• Analyze quality control results to determine appropriate actionable items to improve processes• Work closely with Process and Procedure teams when identifying gaps in procedures• Monitor feedback and overall customer experience scores Show less • Create multimedia content using Articulate, Adobe Creative Suite, Camtasia, and Storyline• Manage all aspects of the instructional design process, from analysis and project scoping through course implementation and evaluation• Responsible for the overall design of curricula as well as individual courses, including determining the most effective adult learning strategies, coordinating development of media and designing assessments• Lead instructional design team in design requirements, project development, and creation of training materials on high visibility bank-wide projects and initiatives • Develop and facilitate online and instructor-led training courses for multiple business lines communicating changes that impact the entire bank• Collaborate across business lines while working closely with project managers to create content for bank mergers and reorganization while ensuring deadlines are met• Responsible for onboarding of new hires and ongoing skill up sessions for multiple business lines• Developed and facilitated a division wide lending training curriculum• Created an expert lender course to help empower participants and allow them to feel more confident when having a lending conversation• Developed multiple leadership programs that focus on collaborating, mentoring, organizational planning, training, and shadowing Show less • Successfully created and led a division wide Advanced Lending Program that covers all facets of lending, from credit policy and mitigating factors, to QMEN and effective partner relationships• Excellent knowledge and understanding of lending credit policies• Serve as District and Region Loan Lead for all relooks and rate exceptions• Lead and develop an effective team through communication, performance management, and development plans• Make timely and effective decisions related to personnel, assets, customers, sales, and operations to continuously improve performance• Execute a consistent disciplined coaching and performance management process by providing training and recognizing/rewarding high performers• Monitor and direct performance by analyzing branch performance scorecard and Key Performance Indicators• In-depth knowledge of cash flow management, financial statement preparation and analysis, budgeting, payroll, and wealth management• Recruit, hire, train, supervise, and develop branch staff in an effort to create strong team members that contribute to the success, culture, and growth of the branch• Establish business contacts and networks through community events and activities• Make regular and consistent outside sales calls to develop and deepen business relationships• Consistent Pinnacle/Top Performing Branch Manager• Doubled branch revenue and loan balances at two different branches• Lead, coach, motivate and develop Star of Excellence/Top Performing bankersAwards2021 Best of the Best Award Recipient2021 Tennessee Region Character Coin Recipient2020 Annual Legends of Possible Award Recipient2020 #1 Lender in East Central Lower Midwest Division2019 Annual Legends of Possible Award Recipient2018 Annual Legends of Possible Award Recipient2018 Annual Top Performing Branch2018 Eastern Region Loan Growth leader2017 ISOS Branch of the Year2017 Best of Knoxville Bank Nominee2017 Eastern Region Loan Growth leader Show less • Productively lead day to day branch operations in manager’s absence• Lead by example and act as a mentor to new employees• Perform account maintenance activities, including changes of address, account ownership, account type and others• Promote a customer service focused environment in the financial center by encouraging teamwork• Develop and deepen customer relationships by providing outstanding customer service following a focused cross-selling strategy• Assist and advise customers in making sound financial decisions • Support management in development of consumer and small business loans. Take process and close consumer loan applications through credit administration• Consistent Star of Excellence performerAwards2016 Star of Excellence Winner2016 Emerging Leaders Graduate Show less
Assistant Vice President, Project Manager
Feb 2024 - nowSenior Instructional Designer
Aug 2021 - Feb 2024Branch Manager
Jan 2017 - Aug 2021Licensed Senior Banker
Jul 2015 - Dec 2016

Volunteers Hockey Foundation
Nov 2017 - nowFounderVolunteers Hockey Foundation Inc was organized to promote public interest in, provide financial and other support for, and to assist in operation of community outreach programs for the non-varsity hockey program at the University of Tennessee.

College Hockey South
Aug 2021 - nowCommissionerwww.collegehockeysouth.com• Manage and oversee 50+ team hockey conference that exists in seven southeastern U.S. states• Assist with procurement of sponsors to alleviate team and conference overall costs• Responsible for all aspects of game day operations including conference championship tournaments, negotiating contracts and proposals with rinks, and scheduling referees• Lead board of directions with creation of yearly budget• Rebranded hockey conference with creation of new conference name and logo• Responsible for creating multimedia content to help promote the conference and overall brand to attract new fans and players• Manage all social media platforms (Facebook, Twitter, Instagram, YouTube, TikTok)• Design, manage, and update conference website (www.collegehockeysouth.com) Show less
Licenses & Certifications

NMLS
Nationwide Mortgage Licensing SystemJul 2015
Notary Public
Knox CountyAug 2015.webp)
Series 63
Financial Industry Regulatory Authority (FINRA)Dec 2016
Insurance Broker, Accident, Health, Life, Variable Life & Variable Annuity
State of TennesseeAug 2017.webp)
Series 6
Financial Industry Regulatory Authority (FINRA)Aug 2016
Honors & Awards
- Awarded to Kyle KnellBest of the Best Award Recipient - Jan 2021
- Awarded to Kyle KnellTennessee Region Character Coin Recipient - Jan 2021
- Awarded to Kyle Knell#1 Lender in the East Central Lower Midwest Division - Jan 2020
- Awarded to Kyle KnellAnnual Legends of Possible Award Recipient - Jan 2020
- Awarded to Kyle KnellAnnual Legends of Possible Award Recipient - Jan 2019
- Awarded to Kyle KnellAnnual Legends of Possible Award Recipient - 2018
- Awarded to Kyle KnellAnnual Top Performing Branch - 2018
- Awarded to Kyle KnellEastern Region Loan Growth Leader - 2018
- Awarded to Kyle KnellBest of Knoxville Bank Nominee - 2017
- Awarded to Kyle KnellEastern Region Loan Growth Leader - 2017
- Awarded to Kyle KnellISOS Branch of the Year - 2017
- Awarded to Kyle KnellEmerging Leaders Graduate - 2016
- Awarded to Kyle KnellStar of Excellence Winner - 2016
- Awarded to Kyle KnellSEC All-Conference Team South Eastern Collegiate Hockey Conference Feb 2015
- Awarded to Kyle KnellSouth Eastern Collegiate Hockey Conference All-Academic Honor South Eastern Collegiate Hockey Conference Feb 2015
- Awarded to Kyle KnellSouth Eastern Collegiate Hockey Conference All-Academic Honor South Eastern Collegiate Hockey Conference Feb 2014
- Awarded to Kyle KnellSouth Eastern Collegiate Hockey Conference All-Academic Honor South Eastern Collegiate Hockey Conference Feb 2013
- Awarded to Kyle KnellSouth Eastern Collegiate Hockey Conference All-Academic Honor South Eastern Collegiate Hockey Conference Feb 2012
Volunteer Experience
Volunteer Teacher
Issued by Junior Achievement of East Tennessee on Jan 2018
Associated with Kyle KnellPhotographer
Issued by Girl Talk Foundation, Inc. on Aug 2014
Associated with Kyle Knell
Languages
- enEnglish
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