Katie Burke

Experience

• 

  Morrisons

  Nov 2013 - Mar 2016

  Customer Assistant: Deli counter

  My main roles involved serving customers on the deli counter and performing important stock checks. I was often entrusted to lead the deli service team and delegate tasks to colleagues.

• 

  Forum Central

  Oct 2017 - Apr 2018

  Work Placement

  As part of an independent work placement module during university, I worked for a third sector mental health, learning disabilities, elderly and physical and sensory impairment care network. This involved liaising with over 200 member organisations throughout Leeds through phone calls, emails and meetings in order to improve member engagement and identify areas of improvement. Alongside this, organisations who worked towards the Sustainability and Transformation plan in line with the NHS were identified to investigate how this plan could be improved across Leeds. Show less

• 

  Morrisons

  May 2018 - Sept 2018

  Customer Assistant

  As a member of the Fresh Foods Pre-Packaged (FFPP) team, my main roles included performing stock checks and rotations and weekly stock counts. Excellent customer service was provided, with my assistance often required on the checkouts.

• 

  Reclaim Finance

  Sept 2018 - Feb 2019

  Office Administrator

  As an office administrator, the work i performed was essential for the operations of the office. My daily work involved the organising and filing of a high volume of confidential customer information and updating the CRM accordingly, writing and sending letters to banks and the financial ombudsman service and communicating with customers to solve queries.

• 

  Mitie

  Sept 2019 - Oct 2021

  • Design Operations Lead

    May 2021 - Oct 2021

  • Remedial Quotations Administrator

    Sept 2019 - May 2021
• 

  SPS

  Oct 2021 - now

  Design Operations Lead